04-08-2008 02:37 PM - edited 03-15-2019 09:56 AM
Hello
When upgrading a CUE (for CME) to 3.x and then restorign the backed up config and data, I lose the alternate greetings. The customer is then just left with "Sorry, Ext XXX is unavailable'
Has anyone encountered this ? I was hoping it was a just a problem with 3.0 but same thing happened to 3.1. I do not see this problem if restorng, say 2.2, to 2.3.
Telling a company with 100 ppl to re-record everything is not ideal.
cheers
Drew
04-14-2008 08:02 PM
could you try running the install software clean command?
software install clean url ftp://X.X.X.X/cue31/cue-vm-k9.nm-aim.X.pkg
The X's are the ip address and the cue pkg name.
Hope that helps.
04-16-2008 01:55 PM
Ok haven't tried the install command. I tend to always use boot helper.
I'll try that, thanks.
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: