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Upgrading from 8.5.1 to 9.1.2

keanej
Level 3
Level 3

Quick question - full details below ..

 

If I upgrade CUCM from 8.5.1 to 9.1.2 - will CUC & UCCX on 8.5.1 still function and communicate with CUCM in the short term ??

 

CUCM at 8.5.1 - System version: 8.5.1.16900-6

CUC at 8.5.1 - Version 8.5.1ES125.16900-125

UCCX at 8.5.1 - System version: 8.5.1.11004-25

Basic Call Recording - Cisco Quality Management 8.5.2.18

 

My Thinking is

 

Day1 : Upgrade CUCM to 9.1.2 (starting with the publishers)

Test

Day 2: Upgrade CUC & UCCX

Test

 

 

 

 

1 Accepted Solution

Accepted Solutions

You can also refer the link for UCCX 

 

http://docwiki.cisco.com/wiki/Unified_CCX_Software_Compatibility_Matrix_for_9.0(2)

and for UCXN

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/compatibility/matrix/cucsccpmtx.html

regds,

aman

View solution in original post

5 Replies 5

Jaime Valencia
Cisco Employee
Cisco Employee

You need to review the UCCX compatibility matrix to find that out, if they're not listed as compatible, they won't work during the time the versions are different.

HTH

java

if this helps, please rate

Thanks Jaime

- that matrix is hard to figure out at the best of times !

You can also refer the link for UCCX 

 

http://docwiki.cisco.com/wiki/Unified_CCX_Software_Compatibility_Matrix_for_9.0(2)

and for UCXN

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/compatibility/matrix/cucsccpmtx.html

regds,

aman

o.artigny
Level 1
Level 1

Hello,

 

We upgrade from CUCM 8.6 to 9.1.2

Here is the scenario we followed:

 

  1. Upgrade UCCX
  2. Upgrade Unity CN
  3. Upgrade CUCM

2 and 3 could have been inverted but it was mandatory for usto upgrade UCCX first.

 

Cheers

 

Olivier

Looking at the compatibility matrix (and trying to make sense of it)

 

Sounds like I need to

 

Upgrade UCCX to 8.6.2

Upgrade CUC to 8.6.2

Upgrade CUCM to 8.6.2

 

Then

 

Upgrade UCCX to 9.1.2

Upgrade CUC to 9.1.2

Upgrade CUCM to 9.1.2

Upgrade WFO to 9.X

 

 

that look better ??

 

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