Hi, you need to order a software feature license when you upgrade from windows based call manager to linux based call manager. When you upgrade using DMA it allows you to carry forward the licenses for the phones and other devices registered with call manager as well as the call manager node licenses, but ordering the software feature license is mandatory as the call manager service will keep on crashing if this is not present. There is no other option but to get in touch with the licensing team and request for software feature license.
I have upgraded my ccm 4.2 publisher and subscriber to cucm 6.1 and after that i send the file .lic generated by dma to cisco licencing, I also register the two PAK of number to receive the the software licences. with the publisher mac address
I have uploaded to the publisher the
the new licences I purchased from cisco
the two licences I have received from cisco with the PAK number software claim
after that when I go to look for licence report in ccm node licenses i see unit authorized 4 unit used 2.
why do I have 4 unit authorized and 2 used, as I know i shoould have 2 autorized two used?
and the publisher is fonctionning correctly but when the ip phone register whith th subscriber there is many issues.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...