Does anyone know of an upgrade patch from IPCC Express 4.0(5)? We are in the process of upgrading Call Manager from 4.1(3) to 6.1. I notice IPCC 5.x and 7.x are supported but did not see a clear upgrade path in the documentation.
You will still need to format your UCCX server to perform the upgrade as the OS has changed to Windows 2003. Additionally, your 4.0(5) version will not work at all with 6.1(x) so you will be forced to do both upgrades together.
After you read through that data migration guide, then I would recommend reading the 7.0(1) release notes, installation guide, and administration guide before starting the upgrade. The SRND is helpful but probably not required to make it through the upgrade.
This is exactly what I have done in the past to "migrate" to UCXX 5+ (only without the nice document). Not really a migration but an import of old data. It is kind of disapointing that Cisco can't even provide a utility of some sort to upgrade to a newer version of thier own product.
Something like a button that says "Import configuration from older version of CRS". Shouldn't be too hard to do.
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