Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Upgrading UCM 4.1 to 4.3

Hi,

does anybody know what part I need to order if i want to upgrade from 4.1(3) to 4.3(1)

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Red

Re: Upgrading UCM 4.1 to 4.3

Hi Israel,

Here is the related info :)

Software Upgrades

For upgrades or new installations of Cisco Unified CallManager 4.3, Cisco Unified CallManager CDs must be ordered.

Customers with a Cisco Software Application Support plus Upgrades (SASU) contract or a Unified Software Subscription, who are running Cisco Unified CallManager Versions 3.3(5), 4.0(2a), 4.1(3) or 4.2(x) and want to upgrade to Cisco Unified CallManager Version 4.3 can order a free upgrade by using the Product Upgrade Tool (PUT) located at:

http://www.cisco.com/upgrade.

Customers without SASU who require a CD upgrade can order one of the Cisco Unified CallManager part numbers in Table 1.

CM4.3-K9-UPG= SW CallManager Upgrade To 4.3 For SASU/UCSS

or

CM-4.3-K9-SUP= SW CallManager Upgrade To 4.3 For SMARTnet

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/vcallcon/ps556/ps7042/product_data_sheet0900aecd805e321f.html

Hope this helps!

Rob

1 REPLY
Hall of Fame Super Red

Re: Upgrading UCM 4.1 to 4.3

Hi Israel,

Here is the related info :)

Software Upgrades

For upgrades or new installations of Cisco Unified CallManager 4.3, Cisco Unified CallManager CDs must be ordered.

Customers with a Cisco Software Application Support plus Upgrades (SASU) contract or a Unified Software Subscription, who are running Cisco Unified CallManager Versions 3.3(5), 4.0(2a), 4.1(3) or 4.2(x) and want to upgrade to Cisco Unified CallManager Version 4.3 can order a free upgrade by using the Product Upgrade Tool (PUT) located at:

http://www.cisco.com/upgrade.

Customers without SASU who require a CD upgrade can order one of the Cisco Unified CallManager part numbers in Table 1.

CM4.3-K9-UPG= SW CallManager Upgrade To 4.3 For SASU/UCSS

or

CM-4.3-K9-SUP= SW CallManager Upgrade To 4.3 For SMARTnet

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/vcallcon/ps556/ps7042/product_data_sheet0900aecd805e321f.html

Hope this helps!

Rob

110
Views
0
Helpful
1
Replies