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New Member

Urgent ! Help for Auto Attendant

Please can anyone help me or guide me configure the auto attendant in the CCM 6.0.

Thanks

2 REPLIES
New Member

Re: Urgent ! Help for Auto Attendant

Auto attendant (call handler) is a function of Unity, not CCM. The only thing you need to configure in CCM is a route point for the correct DN, which forwards to the Unity server. Then configure the call handler with the correct DN and numeric options.

New Member

Re: Urgent ! Help for Auto Attendant

Thanks for ur help

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