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New Member

url for cdr details

Is there a cisco url that will allow end users to log in and view/print their extension's cdr details. Similar to ccmuser enterface.


Re: url for cdr details

No but what you can do is add his username as a CAR administrator, that way the user will be able to login to https:///art/Logon.jsp

New Member

Re: url for cdr details

New to cdr not sure where to look for the CAR admin area. Was going to use my administrator log on. When I typed in https://hostname/art/logon.jsp received an error message.

Re: url for cdr details

Have you installed the CAR plugin? If not open the CCMAdmin webpage, go to Application --> Install plugins, download and install the CDR Analysis and Reporting tool.

Once it is installed open the CCMAdmin webpage and go to Application --> Cisco CallManager Serviceability --> Tools --> CDR Analysis and Reporting

The first time that you login to that page the username is 'admin' and the passoword is also 'admin' you will be prompt to put all the users that you want as CAR administrators.



New Member

Re: url for cdr details

Hi jbarcena,

I got a problem when install CDR plugin on CCM 3.3(3). I got an error like: private phrase does not match. I tried to reset all password by using Admin Utility:

Run> adminutility.exe

And update all password. But it did not help.

I could not install any plug in that require private phrase.

Can you give me some clues ?


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