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User cant call from searched directory on CUCM

eomotosho
Level 1
Level 1

Users who use the Corporate Directory to search for other users, cannot dial  any users after a search. Extension numbers associated to the searched user do not show up as well. I use call manager 9.1 running on a BE6K server. Is there something I need to configure?

 

 

2 Replies 2

Jaime Valencia
Cisco Employee
Cisco Employee

Does all the users have the telephone number configured?? Either manually or via LDAP sync??

HTH

java

if this helps, please rate

Yeah, they have numbers configured