01-11-2008 01:17 PM - edited 03-15-2019 08:11 AM
Callmanager 5.1(2) with an LDAP integration to Active Directory. Some of our records are showing up with their last name changed to **LASTNAME**. I did a recent Bulk Update for device association, though I'm not sure if this is related. Is this a behavior of LDAP integration when you update the CM local database? Do I have to wait until nightly synchronization to see this correct itself or do we have a bigger problem? Any assistance would be appreciated.
01-11-2008 04:08 PM
Hi Brian,
You may be hitting this very odd Bug;
CSCsh53133 Bug Details
BAT overwrites last names with **LASTNAME**
Symptom:
When using Bulk Administration / Users / Update User function, BAT overwrites last names with **LASTNAME**
Conditions:
The BAT file looks as follows:
USER ID,PASSWORD,MANAGER USER ID,DEPARTMENT,PIN,DEFAULT PROFILE,USER LOCALE,TELEPHONE NUMBER,PRIMARY EXTENSION,ASSOCIATED PC,IPCC EXTENSION,MAIL ID,USER GROUP 1,CONTROLLED PROFILE 1,CONTROLLED DEVICE 1
userid,,,test,,,,,,,,,,Standard CCM End Users,SEPXXXXXXXXXXXX
Workaround:
1. Modify BAT file so it includes 'LAST NAME' field set to '*'. This field should be before the user group, user profile and controlled device fields.
Example:
USER ID,LAST NAME,PASSWORD,MANAGER USER ID,DEPARTMENT,PIN,DEFAULT PROFILE,USER LOCALE,TELEPHONE NUMBER,PRIMARY EXTENSION,ASSOCIATED PC,IPCC EXTENSION,MAIL ID,USER GROUP 1,CONTROLLED PROFILE 1,CONTROLLED DEVICE 1
userid,*,,,test,,,,,,,,,,Standard CCM End Users,SEPXXXXXXXXXXXX
2. When using above BAT file, specify '*' in the 'Value for fields to be ignored' field on the BAT job configuration page.
1st Found-In
5.1(1.1000.3)
Fixed-In
5.1(1.2105.1)
5.1(1.9131.22)
5.1(1.9131.23)
5.1(2.1000.11)
6.0(0.9901.136)
6.0(1.1000.37)
6.1(0.39000.15)
6.1(0.39000.16)
Hope this helps!
Rob
01-12-2008 06:33 AM
Thanks Rob for the info. Sounds like you hit the nail on the head. Fortunately when I checked the records today they've all returned to normal. Presumably the LDAP integration sync took care of the problem.
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