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User extension does not appear in Cooperate directory

I have user created in ccm and appears in DC directory but when try to search him through cooperate directory, only his name appears but not extension.

Any thoughts about it. I am using CCM 4.2(3)

Cheers

1 REPLY
Silver

Re: User extension does not appear in Cooperate directory

Hi, at the ccm administration, when you are at the user administration page, there is a field called "Telephone number", try to put the extension there.

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a008055b757.html

Regards

Hope this helps, if so pls rate post

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