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User locale do not applied even if selected

rabbit0706
Level 1
Level 1

Hi Guys,

User Local setting French is not working. We did installed the COP French patch for the version of our call manager. It was working just fine before the upgrade. any thoughts.

3 Replies 3

Joseph Martini
Cisco Employee
Cisco Employee

What version did you upgrade to/from?  Do you see anything interesting in the phone console logs or status messages from the phones web page after it's reset?

hi joe

we upgraded to cucm 8.6.1.20000-1 and using cm-locale-fr_FR-8.6.1.1000-1.cop. The local on the phone are not the good one, they are still showing english US even they are setup as french.

just wanted to confirm. do i have to upload .cop file on every server in the cluster.

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