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Users Can Not Set Speed Dials

Unified Callmanager v7.0.2. I have some users that are able to log into the ccmuser web interface to set their speed dials on their 7965 phones but when they click save their settings disappear. I can not find why it happens to these few users. I have checked that they are associated with the correct device and user account. They are in Standard CCM End Users and Standard CTI Enabled groups. What else should I look for? Thanks!

3 REPLIES
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Re: Users Can Not Set Speed Dials

Are you using Explorer ? Often Cisco servers don't like anything else.

New Member

Re: Users Can Not Set Speed Dials

I found out what was wrong. Users were accesssing the page using Safari. When they switched to Firefox, they were able tosave changes.

New Member

Re: Users Can Not Set Speed Dials

Common link is they are MAC users. No IE but Firefox works. Thanks!

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