users not updated in call manager 5.1 attendant console directory

[Hasrat Raja]

Hi,

I have replaced some users in Call Manager 5.1, directory in attendant console is still showing old users. Sync time is set to default 3 hours, I changed the users a week ago. I will try restarting the service tonight, is there any other thing I should check ?

Thanks

Hasrat

[mightyking · Accepted solution]

Restart the AC service, close the attendant Console and open it again.

MK

[Hasrat Raja]

Hi MK,

Thank you for the reply, it did not update.

Hasrat

[mightyking]

Have you restarted Telephony Call Dispatcher?

MK

[Hasrat Raja]

Hi MK,

It changed, I had to restart the Call Manager service.

Thanks Again

Hasrat