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Community Member

users not updated in call manager 5.1 attendant console directory

Hi,

I have replaced some users in Call Manager 5.1, directory in attendant console is still showing old users. Sync time is set to default 3 hours, I changed the users a week ago. I will try restarting the service tonight, is there any other thing I should check ?

Thanks

Hasrat

1 ACCEPTED SOLUTION

Accepted Solutions
Silver

Re: users not updated in call manager 5.1 attendant console dire

Restart the AC service, close the attendant Console and open it again.

MK

4 REPLIES
Silver

Re: users not updated in call manager 5.1 attendant console dire

Restart the AC service, close the attendant Console and open it again.

MK

Community Member

Re: users not updated in call manager 5.1 attendant console dire

Hi MK,

Thank you for the reply, it did not update.

Hasrat

Silver

Re: users not updated in call manager 5.1 attendant console dire

Have you restarted Telephony Call Dispatcher?

MK

Community Member

Re: users not updated in call manager 5.1 attendant console dire

Hi MK,

It changed, I had to restart the Call Manager service.

Thanks Again

Hasrat

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