Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Using Client Matter Code for ATAs

Hi Frenz,

Hi we have a call manager cluster. I am trying to impose the Client matter code for international FAX.but it doesnt seems to work properly.

When i apply the client matter code after dialing the number the fax machine gives me the beep tone to enter the CMC but the fax machine doesnt accept this.

Does anybody have a solution for this.

Your suggessions highly appreciated.

Cheers

AJ

3 REPLIES
Green

Re: Using Client Matter Code for ATAs

When i apply the client matter code after dialing the number the fax machine gives me the beep tone to enter the CMC but the fax machine doesnt accept this?

What happens ? THe fax is not forwarding the CMC digits? or call drops? or no CMC are being recognized?

Is CMC a must fro this fax machine?

New Member

Re: Using Client Matter Code for ATAs

Hi

thanks for the prompt reply

the fax doesnt accept the digits so i think its not forwarding .. i am getting a busy tone after i enter the CMC

Hall of Fame Super Red

Re: Using Client Matter Code for ATAs

Hi AJ,

Two quick questions regarding this setup. Have you tried using the same ATA/CMC with a standard Analog phone? (does this work?) Have you tried entering a # at the end of the CMC?

Let us know,

Rob

106
Views
0
Helpful
3
Replies