Its was already raised to our pre-sales team & cisco licensing team as well but we are really facing tough time to get the exact details & PAK for voice messaging. The problem is, this order was placed 4Years back (2010). As much i know from cisco.com we can get the details of orders that placed 6months ago not more then that ..
If you can answer above questions will be appreciated, because based on the answers of my above questions i can exactly point out to the cisco licensing team to get the PAK for unity connection.
I have got following from my sales team:
CUWL-LIC-STD-K9 Unified Workspace Licensing - Top Level for STD UWL-UPG-CM+UTY-STD Upgrade from UCM + Unity to STD
Apologize to ask wrong question in this form, if some body can help will be appreciated.
I am not getting a way to speak with license team or explain them to get voice messaging license .. cisco license team shared the PAK (against order no) which contains CUCM license only, i need to confirm that am i eligible to get voice messaging license with CUCM-UWL licenses or not ? If i am eligible i will talk back to them but if i am not then i should stop here.
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