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New Member

Vedio Calling issue

Hi all,

 

I have configured two endpoints 8941 & 9971 phones,when i  make a video call from 8941 phone to 9971 phone ..... there is no video displaying in 8941 phones but in  9971 phones able to see the calling person from 8941 phone...(i am enabled vedio in the phone confiugration for  8941 using sccp protocol & 9971 using sip protocol)

another issue when i make a video call from 9971 phone to another 9971phone there is no video  i am confused all the parameters are turned on

is there anythink related to firmware issue?

6 REPLIES

Please crosscheck the region

Please crosscheck the region/location settings once again for those phones & also RSVP policy if applied any. could you please collect/provide the traces if it is cucm?

//Suresh Please rate all the useful posts.
New Member

Hi Suresh,I have a only one

Hi Suresh,

I have a only one region with g711ulaw,,iam facing the problem inside a LAN...i have not applied any policy its a basic calling between the phones

New Member

I have verified all the

I have verified all the region settings & enabled video capabalites in phone level but still i am not able to make a video call from 9971 phones

when i make a call from 9971 phone  to another  9971  phones video not working

 when i make a call from 8941 phone to  9971 phones video call displaying  ....but not i n 8941 phone..........

Could you please collect the

Could you please collect the traces and include calling party, called party numbers and their phone models?
//Suresh Please rate all the useful posts.
New Member

I will send you the trace,i

I will send you the trace,i think it related to firmware issues.......

New Member

Try configuring 8941 as SIP

Try configuring 8941 as SIP phone and check .

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