I've received recent complaints that (sometimes) when outside callers call one of our main offices and select one of the options that it doesn't transfer them and they have to call back. We initially called BS on it when we tested this several times from internal (routing and and in), external cellular and land line. It always tested fine for us. This morning now in two hours I've gotten five differnet numbers that have had this issue. As I search through the CDR I see multiple attempts from the numbers that were given to me, but I don't really see any way to verify which selection they made. Any ideas?
If this is something you can reproduce, you can use the port status monitor to see in real time the calls, otherwise, you'll need to turn on debugs on CUCM and CUC to find such calls and see what happens.
You have reached the Cisco Logistics Support Center.. To Check Status of
your RMA, visit Product Returns & Replacements (RMA). Need help? Contact
us by Phone or Email. North Americas Phone: 1800 553 2447 Option 4
Email: email@example.com Europe Phone: +3...
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...