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New Member

VG204 phones shows Registration Rejected

1)I have CCM and i have registered VG204 with CCM and it was working fine but now suddenly the phones connected on VG204 shows registration rejected,i am also attaching screenshot for the same

9 REPLIES
Bronze

VG204 phones shows Registration Rejected

Hi mate,

Did you reset the gateway in CUCM after you created lines?

Do you mind posting the gateway configuration (sccp/stcapp and dial-peers)?

What do you have on "show stcapp device summary"?

Cheers

Boris

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New Member

Re: VG204 phones shows Registration Rejected

Hi Mate,

            Thanks for your reply,i am attaching the config and the command output

Bronze

Re: VG204 phones shows Registration Rejected

have a look at the "show stcapp device summary":

Port       Device          Device   Call          Dev     Directory   Dev

Identifier Name            State    State         Type    Number      Cntl

---------- --------------- -------- ------------- ------- ----------- ----

0/0        AN1FCAF24268000 IS       IDLE           ALG     6002       CCM

0/1        AN1FCAF24268001 IS       IDLE           ALG     6099       CCM

0/2        AN1FCAF24268002 IS       IDLE           ALG     6068       CCM

0/3        AN1FCAF24268003 IS       ACTIVE         ALG     6148       CCM

the device names do not match MAC address from the CUCM gateway port configuration.

Try using correct MAC in CUCM gateway config and don't forget to reset the gateway after configuration update.

Cheers,

Boris

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Bronze

Re: VG204 phones shows Registration Rejected

BTW it seems that this gateways ports are already registered with CUCM.

Are you sure you are looking at the right gateway?

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New Member

Re: VG204 phones shows Registration Rejected

Yes i am looking at my PRIMARY gateway 10.2.5.11 and there it shows that registration rejected

New Member

Re: VG204 phones shows Registration Rejected

I will again check and come give me 5min

New Member

Re: VG204 phones shows Registration Rejected

But these MAC addresses are the Vg204 MAC addresses of the 4 ports and they come automatically

New Member

Re: VG204 phones shows Registration Rejected

ITs, the right gatway and correct VG204 Box i am js getting ngaged tone

New Member

Re: VG204 phones shows Registration Rejected

now i am getting error

cmapp_sccp_tftp_download_file unable to get configuration file

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