VG224 - Analog Port - Get automatic busy signal

[ldavids22]

I am testing 2 analog ports through a VG224. I program two ports and assign dn's to each port. When I try to draw dial tone from either device I get a busy signal at the handset. I went directly to the punch down that terminates to the vg's and get the same thing.

Any ideas??

Thanks so much for responding....

[paolo bevilacqua]

Maybe (have to gues as you did not specify), you're using MGCP or SCCP, and the device is not registered to CM.

[ldavids22]

Using SCCP. I do see the port registered to CUCM.

[paolo bevilacqua]

Do the SCCP registration checks on the VG224 too.

[ldavids22]

I do sho sccp on the vg and get the below results. It's port 0 & 6 that I'm using.

hvb-vg224-127#sho sccp
SCCP Admin State: UP
Gateway Local Interface: FastEthernet0/0
        IPv4 Address: 10.16.19.127
        Port Number: 2000
IP Precedence: 5
User Masked Codec list: None
Call Manager: 10.32.19.19, Port Number: 2000
                Priority: N/A, Version: 7.0, Identifier: 13
                Trustpoint: N/A
Call Manager: 10.16.19.14, Port Number: 2000
                Priority: N/A, Version: 7.0, Identifier: 12
                Trustpoint: N/A
Call Manager: 10.16.19.13, Port Number: 2000
                Priority: N/A, Version: 7.0, Identifier: 11
                Trustpoint: N/A
Call Manager: 10.16.19.19, Port Number: 2000
                Priority: N/A, Version: 7.0, Identifier: 30
                Trustpoint: N/A

Alg_Phone Oper State: ACTIVE_IN_PROGRESS - Cause Code: CCM_REGISTER_FAILED
Active Call Manager: 10.32.19.19, Port Number: 2000
TCP Link Status: NOT_CONNECTED, Device Name: AN5FB9EE5CD9401
Reported Max Streams: 1, Reported Max OOS Streams: 0
Supported Codec: rfc2833 dtmf, Maximum Packetization Period: 30
Supported Codec: g711ulaw, Maximum Packetization Period: 20
Supported Codec: g711alaw, Maximum Packetization Period: 20
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: g729ar8, Maximum Packetization Period: 220
Supported Codec: g729br8, Maximum Packetization Period: 220
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: ilbc, Maximum Packetization Period: 120

Alg_Phone Oper State: ACTIVE_IN_PROGRESS - Cause Code: CCM_REGISTER_FAILED
Active Call Manager: 10.16.19.13, Port Number: 2000
TCP Link Status: NOT_CONNECTED, Device Name: AN5FB9EE5CD9402
Reported Max Streams: 1, Reported Max OOS Streams: 0
Supported Codec: rfc2833 dtmf, Maximum Packetization Period: 30
Supported Codec: g711ulaw, Maximum Packetization Period: 20
Supported Codec: g711alaw, Maximum Packetization Period: 20
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: g729ar8, Maximum Packetization Period: 220
Supported Codec: g729br8, Maximum Packetization Period: 220
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: ilbc, Maximum Packetization Period: 120

Alg_Phone Oper State: ACTIVE_IN_PROGRESS - Cause Code: CCM_REGISTER_FAILED
Active Call Manager: 10.16.19.14, Port Number: 2000
TCP Link Status: NOT_CONNECTED, Device Name: AN5FB9EE5CD9403
Reported Max Streams: 1, Reported Max OOS Streams: 0
Supported Codec: rfc2833 dtmf, Maximum Packetization Period: 30
Supported Codec: g711ulaw, Maximum Packetization Period: 20
Supported Codec: g711alaw, Maximum Packetization Period: 20
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: g729ar8, Maximum Packetization Period: 220
Supported Codec: g729br8, Maximum Packetization Period: 220
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: ilbc, Maximum Packetization Period: 120

Alg_Phone Oper State: ACTIVE_IN_PROGRESS - Cause Code: CCM_REGISTER_FAILED
Active Call Manager: 10.16.19.13, Port Number: 2000
TCP Link Status: NOT_CONNECTED, Device Name: AN5FB9EE5CD9404
Reported Max Streams: 1, Reported Max OOS Streams: 0
Supported Codec: rfc2833 dtmf, Maximum Packetization Period: 30
Supported Codec: g711ulaw, Maximum Packetization Period: 20
Supported Codec: g711alaw, Maximum Packetization Period: 20
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: g729ar8, Maximum Packetization Period: 220
Supported Codec: g729br8, Maximum Packetization Period: 220
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: ilbc, Maximum Packetization Period: 120

Alg_Phone Oper State: ACTIVE_IN_PROGRESS - Cause Code: CCM_REGISTER_FAILED
Active Call Manager: 10.16.19.14, Port Number: 2000
TCP Link Status: NOT_CONNECTED, Device Name: AN5FB9EE5CD9405
Reported Max Streams: 1, Reported Max OOS Streams: 0
Supported Codec: rfc2833 dtmf, Maximum Packetization Period: 30
Supported Codec: g711ulaw, Maximum Packetization Period: 20
Supported Codec: g711alaw, Maximum Packetization Period: 20
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: g729ar8, Maximum Packetization Period: 220
Supported Codec: g729br8, Maximum Packetization Period: 220
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: ilbc, Maximum Packetization Period: 120

Alg_Phone Oper State: ACTIVE - Cause Code: NONE
Active Call Manager: 10.16.19.13, Port Number: 2000
TCP Link Status: CONNECTED, Device Name: AN5FB9EE5CD9406
Reported Max Streams: 1, Reported Max OOS Streams: 0
Supported Codec: rfc2833 dtmf, Maximum Packetization Period: 30
Supported Codec: g711ulaw, Maximum Packetization Period: 20
Supported Codec: g711alaw, Maximum Packetization Period: 20
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: g729ar8, Maximum Packetization Period: 220
Supported Codec: g729br8, Maximum Packetization Period: 220
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: ilbc, Maximum Packetization Period: 120

Alg_Phone Oper State: ACTIVE_IN_PROGRESS - Cause Code: CCM_REGISTER_FAILED
Active Call Manager: 10.16.19.13, Port Number: 2000
TCP Link Status: NOT_CONNECTED, Device Name: AN5FB9EE5CD9407
Reported Max Streams: 1, Reported Max OOS Streams: 0
Supported Codec: rfc2833 dtmf, Maximum Packetization Period: 30
Supported Codec: g711ulaw, Maximum Packetization Period: 20
Supported Codec: g711alaw, Maximum Packetization Period: 20
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: g729ar8, Maximum Packetization Period: 220
Supported Codec: g729br8, Maximum Packetization Period: 220
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: ilbc, Maximum Packetization Period: 120

Alg_Phone Oper State: ACTIVE_IN_PROGRESS - Cause Code: CCM_REGISTER_FAILED
Active Call Manager: 10.32.19.19, Port Number: 2000
TCP Link Status: NOT_CONNECTED, Device Name: AN5FB9EE5CD9408
Reported Max Streams: 1, Reported Max OOS Streams: 0
Supported Codec: rfc2833 dtmf, Maximum Packetization Period: 30
Supported Codec: g711ulaw, Maximum Packetization Period: 20
Supported Codec: g711alaw, Maximum Packetization Period: 20
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: g729ar8, Maximum Packetization Period: 220
Supported Codec: g729br8, Maximum Packetization Period: 220
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: ilbc, Maximum Packetization Period: 120

Alg_Phone Oper State: ACTIVE_IN_PROGRESS - Cause Code: CCM_REGISTER_FAILED
Active Call Manager: 10.16.19.13, Port Number: 2000
TCP Link Status: NOT_CONNECTED, Device Name: AN5FB9EE5CD9409
Reported Max Streams: 1, Reported Max OOS Streams: 0
Supported Codec: rfc2833 dtmf, Maximum Packetization Period: 30
Supported Codec: g711ulaw, Maximum Packetization Period: 20
Supported Codec: g711alaw, Maximum Packetization Period: 20
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: g729ar8, Maximum Packetization Period: 220
Supported Codec: g729br8, Maximum Packetization Period: 220
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: ilbc, Maximum Packetization Period: 120

Alg_Phone Oper State: ACTIVE_IN_PROGRESS - Cause Code: CCM_REGISTER_FAILED
Active Call Manager: 10.16.19.19, Port Number: 2000
TCP Link Status: NOT_CONNECTED, Device Name: AN5FB9EE5CD940A
Reported Max Streams: 1, Reported Max OOS Streams: 0
Supported Codec: rfc2833 dtmf, Maximum Packetization Period: 30
Supported Codec: g711ulaw, Maximum Packetization Period: 20
Supported Codec: g711alaw, Maximum Packetization Period: 20
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: g729ar8, Maximum Packetization Period: 220
Supported Codec: g729br8, Maximum Packetization Period: 220
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: ilbc, Maximum Packetization Period: 120

Alg_Phone Oper State: ACTIVE_IN_PROGRESS - Cause Code: CCM_REGISTER_FAILED
Active Call Manager: 10.32.19.19, Port Number: 2000
TCP Link Status: NOT_CONNECTED, Device Name: AN5FB9EE5CD940B
Reported Max Streams: 1, Reported Max OOS Streams: 0
Supported Codec: rfc2833 dtmf, Maximum Packetization Period: 30
Supported Codec: g711ulaw, Maximum Packetization Period: 20
Supported Codec: g711alaw, Maximum Packetization Period: 20
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: g729ar8, Maximum Packetization Period: 220
Supported Codec: g729br8, Maximum Packetization Period: 220
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: ilbc, Maximum Packetization Period: 120

Alg_Phone Oper State: ACTIVE_IN_PROGRESS - Cause Code: CCM_REGISTER_FAILED
Active Call Manager: 10.16.19.13, Port Number: 2000
TCP Link Status: NOT_CONNECTED, Device Name: AN5FB9EE5CD940C
Reported Max Streams: 1, Reported Max OOS Streams: 0
Supported Codec: rfc2833 dtmf, Maximum Packetization Period: 30
Supported Codec: g711ulaw, Maximum Packetization Period: 20
Supported Codec: g711alaw, Maximum Packetization Period: 20
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: g729ar8, Maximum Packetization Period: 220
Supported Codec: g729br8, Maximum Packetization Period: 220
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: ilbc, Maximum Packetization Period: 120

Alg_Phone Oper State: ACTIVE_IN_PROGRESS - Cause Code: CCM_REGISTER_FAILED
Active Call Manager: 10.16.19.19, Port Number: 2000
TCP Link Status: NOT_CONNECTED, Device Name: AN5FB9EE5CD940D
Reported Max Streams: 1, Reported Max OOS Streams: 0
Supported Codec: rfc2833 dtmf, Maximum Packetization Period: 30
Supported Codec: g711ulaw, Maximum Packetization Period: 20
Supported Codec: g711alaw, Maximum Packetization Period: 20
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: g729ar8, Maximum Packetization Period: 220
Supported Codec: g729br8, Maximum Packetization Period: 220
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: ilbc, Maximum Packetization Period: 120

Alg_Phone Oper State: ACTIVE_IN_PROGRESS - Cause Code: CCM_REGISTER_FAILED
Active Call Manager: 10.16.19.14, Port Number: 2000
TCP Link Status: NOT_CONNECTED, Device Name: AN5FB9EE5CD940E
Reported Max Streams: 1, Reported Max OOS Streams: 0
Supported Codec: rfc2833 dtmf, Maximum Packetization Period: 30
Supported Codec: g711ulaw, Maximum Packetization Period: 20
Supported Codec: g711alaw, Maximum Packetization Period: 20
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: g729ar8, Maximum Packetization Period: 220
Supported Codec: g729br8, Maximum Packetization Period: 220
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: ilbc, Maximum Packetization Period: 120

Alg_Phone Oper State: ACTIVE_IN_PROGRESS - Cause Code: CCM_REGISTER_FAILED
Active Call Manager: 10.16.19.19, Port Number: 2000
TCP Link Status: NOT_CONNECTED, Device Name: AN5FB9EE5CD940F
Reported Max Streams: 1, Reported Max OOS Streams: 0
Supported Codec: rfc2833 dtmf, Maximum Packetization Period: 30
Supported Codec: g711ulaw, Maximum Packetization Period: 20
Supported Codec: g711alaw, Maximum Packetization Period: 20
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: g729ar8, Maximum Packetization Period: 220
Supported Codec: g729br8, Maximum Packetization Period: 220
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: ilbc, Maximum Packetization Period: 120

Alg_Phone Oper State: ACTIVE_IN_PROGRESS - Cause Code: CCM_REGISTER_FAILED
Active Call Manager: 10.16.19.19, Port Number: 2000
TCP Link Status: NOT_CONNECTED, Device Name: AN5FB9EE5CD9410
Reported Max Streams: 1, Reported Max OOS Streams: 0
Supported Codec: rfc2833 dtmf, Maximum Packetization Period: 30
Supported Codec: g711ulaw, Maximum Packetization Period: 20
Supported Codec: g711alaw, Maximum Packetization Period: 20
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: g729ar8, Maximum Packetization Period: 220
Supported Codec: g729br8, Maximum Packetization Period: 220
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: ilbc, Maximum Packetization Period: 120

Alg_Phone Oper State: ACTIVE_IN_PROGRESS - Cause Code: CCM_REGISTER_FAILED
Active Call Manager: 10.16.19.19, Port Number: 2000
TCP Link Status: NOT_CONNECTED, Device Name: AN5FB9EE5CD9411
Reported Max Streams: 1, Reported Max OOS Streams: 0
Supported Codec: rfc2833 dtmf, Maximum Packetization Period: 30
Supported Codec: g711ulaw, Maximum Packetization Period: 20
Supported Codec: g711alaw, Maximum Packetization Period: 20
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: g729ar8, Maximum Packetization Period: 220
Supported Codec: g729br8, Maximum Packetization Period: 220
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: ilbc, Maximum Packetization Period: 120

Alg_Phone Oper State: ACTIVE_IN_PROGRESS - Cause Code: CCM_REGISTER_FAILED
Active Call Manager: 10.16.19.19, Port Number: 2000
TCP Link Status: NOT_CONNECTED, Device Name: AN5FB9EE5CD9412
Reported Max Streams: 1, Reported Max OOS Streams: 0
Supported Codec: rfc2833 dtmf, Maximum Packetization Period: 30
Supported Codec: g711ulaw, Maximum Packetization Period: 20
Supported Codec: g711alaw, Maximum Packetization Period: 20
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: g729ar8, Maximum Packetization Period: 220
Supported Codec: g729br8, Maximum Packetization Period: 220
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: ilbc, Maximum Packetization Period: 120

Alg_Phone Oper State: ACTIVE_IN_PROGRESS - Cause Code: CCM_REGISTER_FAILED
Active Call Manager: 10.16.19.13, Port Number: 2000
TCP Link Status: NOT_CONNECTED, Device Name: AN5FB9EE5CD9413
Reported Max Streams: 1, Reported Max OOS Streams: 0
Supported Codec: rfc2833 dtmf, Maximum Packetization Period: 30
Supported Codec: g711ulaw, Maximum Packetization Period: 20
Supported Codec: g711alaw, Maximum Packetization Period: 20
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: g729ar8, Maximum Packetization Period: 220
Supported Codec: g729br8, Maximum Packetization Period: 220
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: ilbc, Maximum Packetization Period: 120

Alg_Phone Oper State: ACTIVE_IN_PROGRESS - Cause Code: CCM_REGISTER_FAILED
Active Call Manager: 10.32.19.19, Port Number: 2000
TCP Link Status: NOT_CONNECTED, Device Name: AN5FB9EE5CD9414
Reported Max Streams: 1, Reported Max OOS Streams: 0
Supported Codec: rfc2833 dtmf, Maximum Packetization Period: 30
Supported Codec: g711ulaw, Maximum Packetization Period: 20
Supported Codec: g711alaw, Maximum Packetization Period: 20
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: g729ar8, Maximum Packetization Period: 220
Supported Codec: g729br8, Maximum Packetization Period: 220
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: ilbc, Maximum Packetization Period: 120

Alg_Phone Oper State: ACTIVE_IN_PROGRESS - Cause Code: CCM_REGISTER_FAILED
Active Call Manager: 10.16.19.14, Port Number: 2000
TCP Link Status: NOT_CONNECTED, Device Name: AN5FB9EE5CD9415
Reported Max Streams: 1, Reported Max OOS Streams: 0
Supported Codec: rfc2833 dtmf, Maximum Packetization Period: 30
Supported Codec: g711ulaw, Maximum Packetization Period: 20
Supported Codec: g711alaw, Maximum Packetization Period: 20
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: g729ar8, Maximum Packetization Period: 220
Supported Codec: g729br8, Maximum Packetization Period: 220
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: ilbc, Maximum Packetization Period: 120

Alg_Phone Oper State: ACTIVE_IN_PROGRESS - Cause Code: CCM_REGISTER_FAILED
Active Call Manager: 10.32.19.19, Port Number: 2000
TCP Link Status: NOT_CONNECTED, Device Name: AN5FB9EE5CD9416
Reported Max Streams: 1, Reported Max OOS Streams: 0
Supported Codec: rfc2833 dtmf, Maximum Packetization Period: 30
Supported Codec: g711ulaw, Maximum Packetization Period: 20
Supported Codec: g711alaw, Maximum Packetization Period: 20
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: g729ar8, Maximum Packetization Period: 220
Supported Codec: g729br8, Maximum Packetization Period: 220
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: ilbc, Maximum Packetization Period: 120

Alg_Phone Oper State: ACTIVE_IN_PROGRESS - Cause Code: CCM_REGISTER_FAILED
Active Call Manager: 10.16.19.19, Port Number: 2000
TCP Link Status: NOT_CONNECTED, Device Name: AN5FB9EE5CD9417
Reported Max Streams: 1, Reported Max OOS Streams: 0
Supported Codec: rfc2833 dtmf, Maximum Packetization Period: 30
Supported Codec: g711ulaw, Maximum Packetization Period: 20
Supported Codec: g711alaw, Maximum Packetization Period: 20
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: g729ar8, Maximum Packetization Period: 220
Supported Codec: g729br8, Maximum Packetization Period: 220
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: ilbc, Maximum Packetization Period: 120

Alg_Phone Oper State: ACTIVE - Cause Code: NONE
Active Call Manager: 10.16.19.13, Port Number: 2000
TCP Link Status: CONNECTED, Device Name: AN5FB9EE5CD9400
Reported Max Streams: 1, Reported Max OOS Streams: 0
Supported Codec: rfc2833 dtmf, Maximum Packetization Period: 30
Supported Codec: g711ulaw, Maximum Packetization Period: 20
Supported Codec: g711alaw, Maximum Packetization Period: 20
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: g729ar8, Maximum Packetization Period: 220
Supported Codec: g729br8, Maximum Packetization Period: 220
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: ilbc, Maximum Packetization Period: 120

hvb-vg224-127#

[paolo bevilacqua]

Maybe reduce the number of CMs to register to, or set priorities, or resynch cluster members

The idea being eliminating any

CCM_REGISTER_FAILED

[ldavids22]

I could set priorities, but this wouldn't have anything to do with busy signal, correct?

[paolo bevilacqua]

My thinking, and I can be wrong, is that the VG224 got confused by the registration failures, and unable to operate correctly.

You can try updating IOS if in the mood.