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VG224 CSS Problem

Hi all,

My scenario is CUCM 7 and a VG224. I'm trying to configure a emercency service but it's not working only with the analog with the analog phones connected to the VG224.

There is a translation thats when the user dial *5555 the call should call a PSTN number. The IP Phones uses the same CSS of the Analog extenions but this translation is not working on the VG extensions. When I try to call *5555 on the analog extension it's get a message the this number cannot be dialed after the *55.

I'm think there is a standard supplementary service to use *55 to call a speed dial but i dind't find any way to change that.

Anybody have any ideia of how to fix this issue?

Any help will be appreciated.

Regards,

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Red

Re: VG224 CSS Problem

Hi Guilherme,

You can change the * - Prefix for Speeddial to #;

SUMMARY STEPS

1. enable

2. configure terminal

3. stcapp feature speed-dial

4. digit number

5. prefix prefix-string

6. speed dial from digit to digit

7. redial keypad-character

8. voicemail keypad-character

9. end

DETAILED STEPS

Command or Action
Purpose

Step 1

enable

Example:

Router> enable

Enables privileged EXEC mode.

Enter your password if prompted.

Step 2

configure terminal

Example:

Router# configure terminal

Enters global configuration mode.

Step 3

stcapp feature speed-dial

Example:

Router(config)# stcapp feature speed-dial

Enables FSD codes and enters STC application feature speed-dial configuration mode to set speed-dial prefixes and codes.

Step 4

digit number

Example:

Router(config-stcapp-fsd)# digit 2

(Optional) Sets the number of digits that are used for speed-dial codes.

This command is supported in Cisco IOS Release 12.4(6)T and later releases.

numberNumber of digits to enter for speed-dial codes. Value is 1 or 2. Default is 1.

Note Modifying the value of this command resets the speed dial and voicemail commands to their defaults.

Step 5

prefix prefix-string

Example:

Router(config-stcapp-fsd)# prefix ##

(Optional) Sets a prefix string to indicate that the following keypad character is a speed-dial code.

prefix-string—One to five characters that can be dialed on a phone keypad. Lead character must be an asterisk (*) or a number sign (#). Default is *.

Step 6

speed dial from digit to digit

Example:

Router(config-stcapp-fsd)# speed dial from 2 to  7

(Optional) Sets the range of codes to use for dialing speed-dial numbers in ascending or descending order.

digit—Starting and ending number for the range of speed-dial codes. Range is:

0 to 9 for one-digit codes. Allows a maximum of nine speed-dial codes. This means that if you set the starting number to 0, the highest number you can set for the ending number is 8. Default is 1 to 9.

00 to 99 for two-digit codes. Allows a maximum of 99 speed-dial codes. Default is 01 to 99.

Note Number of allowed digits depends on the value set with the digit command.

Step 7

redial keypad-character

Example:

Router(config-stcapp-fsd)# redial 9

(Optional) Sets the code to use for redialing the last number dialed.

keypad-characterString that can be dialed on a phone keypad. Default is #.

In Cisco IOS Release 12.4(20)YA and earlier releases, this is a single character. Value: 0-9, #, or *.

In Cisco IOS Release 12.4(20)YA and later releases, length of keypad-character is a single character or 2 digits (00-99).

or

To configure the code so that the phone user is not required to dial the prefix to access this feature, length of keypad-character must be 2 to 4 characters and the leading or ending character must be an asterisk (*) or a number sign (#).

In Cisco IOS 15.0(1)M and later releases, to configure the code so that the phone user is not required to dial the prefix or any special character to access this feature, length of keypad-character must be 3 or 4 digits (000-9999).

Step 8

voicemail keypad-character

Example:

Router(config-stcapp-fsd)# voicemail 8

(Optional) Sets the code to use for dialing the voice-mail number that is defined in Cisco Unified Communications Manager or the Cisco Unified CME router.

keypad-character—One or two digits that can be dialed on a telephone keypad. Default is 0 (zero) for single digits; 00 (two zeros) for two digits.

Note Number of digits allowed depends on the value set with the digit command.

Step 9

end

Example:

Router(config-stcapp-fsd)# end

Exits STC application feature speed-dial configuration mode and returns to privileged EXEC mode.

http://www.ciscosystemsverified.biz/en/US/docs/ios/voice/fxs/configuration/guide/fxssccpsplmft.html#wp1066705


Cheers!
Rob

1 REPLY
Hall of Fame Super Red

Re: VG224 CSS Problem

Hi Guilherme,

You can change the * - Prefix for Speeddial to #;

SUMMARY STEPS

1. enable

2. configure terminal

3. stcapp feature speed-dial

4. digit number

5. prefix prefix-string

6. speed dial from digit to digit

7. redial keypad-character

8. voicemail keypad-character

9. end

DETAILED STEPS

Command or Action
Purpose

Step 1

enable

Example:

Router> enable

Enables privileged EXEC mode.

Enter your password if prompted.

Step 2

configure terminal

Example:

Router# configure terminal

Enters global configuration mode.

Step 3

stcapp feature speed-dial

Example:

Router(config)# stcapp feature speed-dial

Enables FSD codes and enters STC application feature speed-dial configuration mode to set speed-dial prefixes and codes.

Step 4

digit number

Example:

Router(config-stcapp-fsd)# digit 2

(Optional) Sets the number of digits that are used for speed-dial codes.

This command is supported in Cisco IOS Release 12.4(6)T and later releases.

numberNumber of digits to enter for speed-dial codes. Value is 1 or 2. Default is 1.

Note Modifying the value of this command resets the speed dial and voicemail commands to their defaults.

Step 5

prefix prefix-string

Example:

Router(config-stcapp-fsd)# prefix ##

(Optional) Sets a prefix string to indicate that the following keypad character is a speed-dial code.

prefix-string—One to five characters that can be dialed on a phone keypad. Lead character must be an asterisk (*) or a number sign (#). Default is *.

Step 6

speed dial from digit to digit

Example:

Router(config-stcapp-fsd)# speed dial from 2 to  7

(Optional) Sets the range of codes to use for dialing speed-dial numbers in ascending or descending order.

digit—Starting and ending number for the range of speed-dial codes. Range is:

0 to 9 for one-digit codes. Allows a maximum of nine speed-dial codes. This means that if you set the starting number to 0, the highest number you can set for the ending number is 8. Default is 1 to 9.

00 to 99 for two-digit codes. Allows a maximum of 99 speed-dial codes. Default is 01 to 99.

Note Number of allowed digits depends on the value set with the digit command.

Step 7

redial keypad-character

Example:

Router(config-stcapp-fsd)# redial 9

(Optional) Sets the code to use for redialing the last number dialed.

keypad-characterString that can be dialed on a phone keypad. Default is #.

In Cisco IOS Release 12.4(20)YA and earlier releases, this is a single character. Value: 0-9, #, or *.

In Cisco IOS Release 12.4(20)YA and later releases, length of keypad-character is a single character or 2 digits (00-99).

or

To configure the code so that the phone user is not required to dial the prefix to access this feature, length of keypad-character must be 2 to 4 characters and the leading or ending character must be an asterisk (*) or a number sign (#).

In Cisco IOS 15.0(1)M and later releases, to configure the code so that the phone user is not required to dial the prefix or any special character to access this feature, length of keypad-character must be 3 or 4 digits (000-9999).

Step 8

voicemail keypad-character

Example:

Router(config-stcapp-fsd)# voicemail 8

(Optional) Sets the code to use for dialing the voice-mail number that is defined in Cisco Unified Communications Manager or the Cisco Unified CME router.

keypad-character—One or two digits that can be dialed on a telephone keypad. Default is 0 (zero) for single digits; 00 (two zeros) for two digits.

Note Number of digits allowed depends on the value set with the digit command.

Step 9

end

Example:

Router(config-stcapp-fsd)# end

Exits STC application feature speed-dial configuration mode and returns to privileged EXEC mode.

http://www.ciscosystemsverified.biz/en/US/docs/ios/voice/fxs/configuration/guide/fxssccpsplmft.html#wp1066705


Cheers!
Rob

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