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VG224 - Fax machine just rings...

Hi Folks,

I have a VG224 with a fax machine connected (running SCCP). It was working all along but all of a sudden it seems to have stopped working. When I call it now it just rings like a normal phone and doesnt give the fax analog tone. I have rebooted the fax machine but no luck...

It seems that the infrastructure is the problem and that the fax handover doesnt seem to be working for some reason...

Anyone seen this issue before?

1 REPLY
Green

VG224 - Fax machine just rings...

Shane,

Check the simple thing 1st before the rocket science

Make sure that the FAX machine is in FAX MODE and not TELE MODE

Quite a coomon issue with older machines

Regards

Alex

Regards, Alex. Please rate useful posts.
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