12-20-2011 03:39 AM - edited 03-16-2019 08:37 AM
Hi All,'
Please find the below debug output for voice application in VG224 device.
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
01HW239102#debug voice application stcapp port 2/15
stcapp port debugging is on for 2/15
01HW239102#
01HW239102#
01HW239102#
01HW239102#
*Jun 30 17:13:40.427: 2/15 : stcapp_register_device
*Jun 30 17:13:40.427: 2/15 : Device not in ready state!
*Jun 30 17:13:41.427: 2/15 : stcapp_register_device
*Jun 30 17:13:41.427: 2/15 : Device not in ready state!
*Jun 30 17:13:42.427: 2/15 : stcapp_register_device
*Jun 30 17:13:42.427: 2/15 : Device not in ready state!
*Jun 30 17:13:43.427: 2/15 : stcapp_register_device
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
And the FXS ports doesn't gets registered in CUCM.
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
01HW239102#sh stc dev voice-port 2/15
Port Identifier: 2/15
Device Type: ALG
Device Id: -1
Device Name: AN2414AEFD9940F
Device Security Mode : None
Modem Capability: None
Device State: OOS
Diagnostic: Phone Offhook
Directory Number: Not Registered
Dial Peer(s): 25
Dialtone after remote onhook feature: not activated
Busytone after remote onhook feature: not activated
Last Event: STCAPP_CC_EV_CALL_SETUP_IND
Line State: UNREGISTERED
Line Mode: CALL_BASIC
Hook State: ONHOOK
mwi: DISABLE
vmwi: OFF
PLAR: DISABLE
Callback State: DISABLED
Number of CCBs: 0
Global call info:
Total CCB count = 1
Total call leg count = 2
01HW239102#
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Please anyone suggest me a solution for this problem.Thanks..
Regards,
Loganathan S
CCNP (R&S).
12-20-2011 05:52 AM
Check config on both VG and CM.
12-20-2011 06:34 AM
Hello Loganathan,
If config on VG224 and CallManager is fine, then I usually fix this registration issues doing a no stcapp and stcapp in global configuration mode.
Hope it helps, please rate if it does.
Kind regards,
- Adrian.
12-20-2011 06:45 PM
Hello Adrian,
That doesn't help me to resolve the problem.Even i tried reloading the VG224,but didn't helped me to register that port alone.Please anyone suggest me a solution.
Thanks,
Loganathan S
CCNP R&S
01-03-2012 08:33 AM
I too am having this same issue that just started today. I have verified both CM and the VG config, no changes since installation. If I reboot the VG224 CM shows the port registered momentarily then goes back to an unregistered state. I also noticed that the port is not displayed at all in the output of the sh sccp command. Any help on this would be appreciated, thanks!
01-03-2012 12:12 PM
Well, if it is only one port, and reboot of gateway does not help, maybe something in CUCM is hung up - you could either try reboot of server, or if you have a cluster, make a special cm group to point it at a different server, see if it comes up there.
Mary Beth
12-19-2012 01:54 AM
Have you tried changing your analog phone.
I had a phone with a hardware issue, in the sense that even when you place the handset on the hook, I refused to go into on-hook state.
Got the same kind of error, rebooted VG and cluster. Issue stayed same.
I replaced the phone with a working one, then it worked..
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: