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Vg224 issue with voice ports

mnour401917_2
Level 1
Level 1

Hi all.

I have a problem where the fxs ports in a VG224 just disapeared.

I can not configure a voice port any more. tried removing the VG224 from CUCM and adding it again doesn't work.

some show commands below.

Any idea to what could be the problem.

Thanks heaps.

Mohammed

=======================================================================

VG224#show voice port summary
                                     IN       OUT
PORT      CH   SIG-TYPE   ADMIN OPER STATUS   STATUS   EC
========= == ============ ===== ==== ======== ======== ==

VG224#

VG224#show diag

Slot 0:
        VG224 Motherboard 24FXS-2FE (3 onboard DSPs) Port adapter, 26 ports
        Port adapter is analyzed
        Port adapter insertion time unknown
        EEPROM contents at hardware discovery:
        PCB Serial Number        : FOC09336P13
        Processor type           : 7B
        Top Assy. Part Number    : 800-24228-02
        Board Revision           : A0
        Fab Part Number          : 28-5952-03
        Deviation Number         : 65535-65535
        Manufacturing Test Data  : FF FF FF FF FF FF FF FF
        RMA Number               : 255-255-255-255
        RMA Test History         : FF
        RMA History              : FF
        Chassis Serial Number    : FHK0937F139
        Chassis MAC Address      : 000c.863a.edce
        MAC Address block size   : 5
        Field Diagnostics Data   : FF FF FF FF FF FF FF FF
        Hardware Revision        : 4.0
        Number of Slots          : 1
        Product (FRU) Number     : unknown
        EEPROM format version 4
        EEPROM contents (hex):
          0x00: 04 FF C1 8B 46 4F 43 30 39 33 33 36 50 31 33 09
          0x10: 7B 40 04 5B C0 46 03 20 00 5E A4 02 42 41 30 85
          0x20: 1C 17 40 03 80 FF FF FF FF C4 08 FF FF FF FF FF
          0x30: FF FF FF 81 FF FF FF FF 03 FF 04 FF C2 8B 46 48
          0x40: 4B 30 39 33 37 46 31 33 39 C3 06 00 0C 86 3A ED
          0x50: CE 43 00 05 C5 08 FF FF FF FF FF FF FF FF 41 04
          0x60: 00 01 01 FF FF FF FF FF FF FF FF FF FF FF FF FF
          0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

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