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Community Member

VG224 MWI Stutter Tone Problem

I am trying to get MWI audible indication to work and found it's an issue with the cptone I set.

 

Being in the UK we need UK tones so set the cptone to gb.  This works fine but I dont get the stutter tone when a voicemail is waiting.

 

Setting cptone to US the stutter tone works but I'm now left with US style tones

 

Can anyone suggest a workaround to this or will I have to do without (as the VMWI does not seem to work with any of the handsets we have)?

 

Thanks

4 REPLIES
Green

Hi, What protocol is the

Hi,

 

What protocol is the vg224 using  e.g. SCCP MGCP ?

What is the IOS version ?

 

Regards

Alex

 

Regards, Alex. Please rate useful posts.
Community Member

Hi I'm using SIP with IOS

Hi

 

I'm using SIP with IOS version 12.4(22)T4

 

I followed the below guide and as mentioned above it works fine when the cptone is set to US but not GB

 

http://www.cisco.com/c/en/us/td/docs/ios/voice/sip/configuration/guide/15_0/sip_15_0_book/sip_cg-mwi.pdf

Green

Hi,Sorry for the delay.This

Hi,

Sorry for the delay.

This looks like you are hitting bug CSCty92088
https://tools.cisco.com/bugsearch/bug/CSCty92088

It refers to the problem like yours but with STCAPP (SCCP)
but reads very similar.
I think you should try upgrading you ios to 12.4.24T8

Then retest.

Regards
Alex

Regards, Alex. Please rate useful posts.
Community Member

Hello That looks exactly

Hello

 

That looks exactly right!

 

Unfortunately I don't have a service contract so can't download from the Cisco site.  Where can I get this IOS update from?

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