We have, at many time and every day since 2-3 weeks (since a power shutdown), many messages sent by RTMT indicating that we lost the association between the CCM and 24 gateway (Number of registered gateways decrease).
Few minutes after that, we got a message indicating that we increase by 24 gateway meaning that we are now monitoring again our 24 gateways.
There is the message sent by the RTMT :
At 15:08:45 on 02/01/2007 on cluster StandAloneCluster. Number of registered gateways decreased . Current monitored precanned object has decreased by 24.
At 15:11:47 on 02/01/2007 on cluster StandAloneCluster. Number of registered gateways increased . Current monitored precanned object has increased by 24.
Also, after that message, when we call a fax that is wired to the VG224, we got a "fast busy" tone. Some lines seem to be not available (no dial tone or fast busy tone when we call the line). I reset the gateway from the CallManager Gateway configuration page and everything come in good working order. The problem reapear some hours later and I have to reset the gateway again.
Nothing has been changed on our network in last weeks and the problem seems to be appears after a power outage.
Is someone got a similar problem ? or a solution for this problem ?
We have rebooted the CCM-Subscriber and everything has starting to work good. We no longer get this problem now. May be a corrupted file or association with the VG following some change that we have made on the CCM ?
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...