Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

VG248 - P/Ns for fans and power supply unit

We have a VG248 that is logging fan failure messages but is still working fine. Can the fan / fans be ordered separately and changed rather than replace the whole VG248 which means I have to save and load the config into the new unit and I believe that is not as simple as doing this on routers and switches and VG224. So is there a fan P/N and in case just the power supply fails is there a power supply P/N? Pointers to any link is much appreciated.

Cisco Employee

Re: VG248 - P/Ns for fans and power supply unit

The fans and PSU are not field replaceable - you will need to do a RMA on the entire VG248.

You can easily backup the config on the VG248:

Ftp to the ip address of vg248 and login there. If using CLI ftp, issue "ls" and you will see 'user.cfg' and 'user.cfg.xml' files - these are the existing configs for vg248.

Issue "get user.cfg" and "get user.cfg.xml" to get the files for backup.

You will need to edit these config files to change references from the old MAC addresses to the new one.

Likewise, in the CCM config you will have to change over the config to the new MAC address.

After you have installed the new VG248 and it has an IP address, ftp to it again and copy the config files over to it. Reload the box and it should register OK.

CreatePlease to create content