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New Member

vic2-4fxo on 2911 unable to make a call

Dear ALL,

 

i'm trying to configure voip connection between my HO to remote office. i use vic2-4fxo on 2911 with pvdm3-16 and uck9 license enabled. yes i use pbx with analog phone in my HO side. on remote office i use exactly same router model with vic3-fxs/did, the voice port connected directly to analog phone. we can make a call from remote office HO. but unable to make a call from HO to remote office. it seem like disconnected before the call routing to remote office. below my vpm debug result :

*Sep  3 09:57:17.454: htsp_process_event: [0/1/0, FXOLS_ONHOOK, E_DSP_SIG_0000]fxols_onhook_ringing
*Sep  3 09:57:17.454: htsp_timer - 125 msec
*Sep  3 09:57:17.582: htsp_process_event: [0/1/0, FXOLS_WAIT_RING_MIN, E_HTSP_EVENT_TIMER]fxols_wait_ring_min_timer
*Sep  3 09:57:17.582: htsp_timer - 10000 msec
*Sep  3 09:57:17.690: htsp_process_event: [0/1/0, FXOLS_RINGING, E_DSP_SIG_0100]
*Sep  3 09:57:17.690: fxols_ringing_not
*Sep  3 09:57:17.690: htsp_timer_stop
*Sep  3 09:57:17.690: htsp_timer_stop3 htsp_setup_ind
*Sep  3 09:57:17.690: [0/1/0] get_local_station_id calling num= calling name= calling time=09/03 09:57  orig called=
*Sep  3 09:57:17.690: htsp_process_event: [0/1/0, FXOLS_WAIT_SETUP_ACK, E_HTSP_SETUP_ACK]
*Sep  3 09:57:17.690: fxols_wait_setup_ack:
*Sep  3 09:57:17.690: [0/1/0] set signal state = 0xC timestamp = 0fxols_check_auto_call
*Sep  3 09:57:17.690: htsp_process_event: [0/1/0, FXOLS_PROCEEDING, E_HTSP_PROCEEDING]fxols_offhook_proc
*Sep  3 09:57:17.690: htsp_timer - 120000 msec
*Sep  3 09:57:17.690: htsp_pre_connect_disconnect, cdb = 30039CB0 cause = 1C

*Sep  3 09:57:17.694: htsp_process_event: [0/1/0, FXOLS_PROCEEDING, E_HTSP_PRE_CONN_DISC]
*Sep  3 09:57:20.690: htsp_process_event: [0/1/0, FXOLS_OFFHOOK, E_HTSP_RELEASE_REQ]fxols_offhook_release
*Sep  3 09:57:20.690: htsp_timer_stop
*Sep  3 09:57:20.690: htsp_timer_stop2
*Sep  3 09:57:20.690: htsp_timer_stop3
*Sep  3 09:57:20.690: [0/1/0] set signal state = 0x4 timestamp = 0
*Sep  3 09:57:20.690: htsp_timer - 2000 msec
*Sep  3 09:57:22.690: htsp_process_event: [0/1/0, FXOLS_GUARD_OUT, E_HTSP_EVENT_TIMER]fxols_guard_out_timeout
*Sep  3 09:57:22.694: htsp_process_event: [0/1/0, FXOLS_ONHOOK, E_DSP_SIG_0100]

 

i do basic voice port config on my fxo card. here it is :

voice-port 0/1/0
 supervisory disconnect dualtone mid-call
 cptone ID
 timeouts call-disconnect 5
 timeouts ringing 10
 timeouts wait-release 3
 timing hookflash-out 500

 

dial-peer voice 10 pots
 destination-pattern 1...
 port 0/1/0
 forward-digits all

 

dial-peer voice 20 voip
 description TO-REMOTE
 destination-pattern 8110
 session target ipv4:172.17.88.186
 ip qos dscp cs5 media
 ip qos dscp cs3 signaling

 

i'm new in cisco voip, unable to understand the debug result, need your assistance. thanks in advance for your help

 

best regards.

Everyone's tags (1)
1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Hi Fajar, FXO lines do not

Hi Fajar,

 

FXO lines do not carry a called number and hence the call cannot be routed.

*Sep  4 07:12:19.291: //8/A46EC81B8012/VTSP:(0/1/1):-1:1:1/act_pre_con_disconnec t:
   [Number Unobtainable]-Tone Played In Direction [Network]

You would need to use "conncetion plar" under the "voice-port"

 

Connection plar is explained in the following link:

http://www.cisco.com/en/US/docs/ios/12_3/vvf_r/vrg_c4_ps1839_TSD_Products_Command_Reference_Chapter.html#wp998575

 

HTH,

Harsh

8 REPLIES

Can you post the config for

Can you post the config for both sides?

New Member

Hi Mr. O'Nan,thanks for our

Hi Mr. O'Nan,

thanks for your reply. here is both sides config attached. actually we have more than one remote side. connected each other through isp mpls with vpnip service. we have use 2800 series for ho side before. everything works fine with same config. replaced it with 2911 because hardware failure, then outgoing call from HO to remote sides didn't work. 

 

can you make phone calls in

can you make phone calls in remote site from 8130 to 8131 and back ?

Cisco Employee

From the configs, the

From the configs, the gateways are H323 Gateways with FXO lines and the issue is not localised to FXO itself.

We would need to take a look at the following debugs :

debug h225 asn1

debug h245 asn1

debug voice ccapi inout

debug voip vtsp all

debug vpm signal

 

HTH,

Harsh
 

New Member

Hi Mr. Harsh,here is the

Hi Mr. Harsh,

here is the debug result with all above debug command enabled :

 

*Sep  4 07:12:19.027: htsp_process_event: [0/1/1, FXOLS_ONHOOK, E_DSP_SIG_0000]f xols_onhook_ringing
*Sep  4 07:12:19.027: htsp_timer - 125 msec
*Sep  4 07:12:19.155: htsp_process_event: [0/1/1, FXOLS_WAIT_RING_MIN, E_HTSP_EV ENT_TIMER]fxols_wait_ring_min_timer
*Sep  4 07:12:19.155: htsp_timer - 10000 msec
*Sep  4 07:12:19.283: htsp_process_event: [0/1/1, FXOLS_RINGING, E_DSP_SIG_0100]
*Sep  4 07:12:19.283: fxols_ringing_not
*Sep  4 07:12:19.283: htsp_timer_stop
*Sep  4 07:12:19.283: htsp_timer_stop3 htsp_setup_ind
*Sep  4 07:12:19.283: [0/1/1] get_local_station_id calling num= calling name= ca lling time=09/04 07:12  orig called=
*Sep  4 07:12:19.283: //-1/xxxxxxxxxxxx/VTSP:(0/1/1):-1:-1:-1/vtsp_allocate_cdb: 
   CDB=0x2AFB2BB0
*Sep  4 07:12:19.283: //-1/xxxxxxxxxxxx/VTSP:(0/1/1):-1:-1:-1/vtsp_do_call_setup _ind:
   Event=E_TSP_SETUP_IND
   Progress Indication=3, CarrierIDCode=, Info Trans Capability=144, Source Carr ier ID=, tg_label_flag=0
*Sep  4 07:12:19.283: //-1/A46EC81B8012/VTSP:(0/1/1):-1:-1:-1/vtsp_do_normal_cal l_setup_ind:
*Sep  4 07:12:19.283: //-1/A46EC81B8012/VTSP:(0/1/1):-1:-1:-1/vtsp_timer:
   Timer Start Time=903125, Timer Value=180000(ms)
*Sep  4 07:12:19.283: //-1/A46EC81B8012/VTSP:(0/1/1):-1:-1:-1/vtsp_do_normal_cal l_setup_ind:
   IC State Machine (ICSM) Added
*Sep  4 07:12:19.283: //-1/A46EC81B8012/VTSP:(0/1/1):-1:-1:-1/vtsp_insert_cdb:
*Sep  4 07:12:19.283: //-1/A46EC81B8012/VTSP:(0/1/1):-1:1:1/vtsp_dsm_opened_cb:
*Sep  4 07:12:19.287: //-1/A46EC81B8012/VTSP:(0/1/1):-1:1:1/vtsp_process_event:  
   [state:S_SETUP_IND_PEND, event:E_VTSP_DSM_OPEN_SUCCESS]
*Sep  4 07:12:19.287: //-1/A46EC81B8012/VTSP:(0/1/1):-1:1:1/act_setup_ind_pend_s uccess:
*Sep  4 07:12:19.287: //-1/A46EC81B8012/VTSP:(0/1/1):-1:1:1/vtsp_realloc_cdb:
   CDB=0x2AFB2BB0
*Sep  4 07:12:19.287: //-1/A46EC81B8012/VTSP:(0/1/1):-1:1:1/vtsp_indicate_call:
*Sep  4 07:12:19.287: //-1/A46EC81B8012/VTSP:(0/1/1):-1:1:1/is_secondary_dialton e_disabled:
   DID=TRUE
*Sep  4 07:12:19.287: //-1/A46EC81B8012/CCAPI/cc_api_display_ie_subfields:
   cc_api_call_setup_ind_common:
   cisco-username=
   ----- ccCallInfo IE subfields -----
   cisco-ani=
   cisco-anitype=0
   cisco-aniplan=0
   cisco-anipi=0
   cisco-anisi=0
   dest=
   cisco-desttype=0
   cisco-destplan=0
   cisco-rdie=FFFFFFFF
   cisco-rdn=
   cisco-rdntype=0
   cisco-rdnplan=0
   cisco-rdnpi=0
   cisco-rdnsi=0
   cisco-redirectreason=0   fwd_final_type =0
   final_redirectNumber =
   hunt_group_timeout =0

*Sep  4 07:12:19.287: //-1/A46EC81B8012/CCAPI/cc_api_call_setup_ind_common:
   Interface=0x2AC6AB64, Call Info(
   Calling Number=,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Scree ned, Presentation=Allowed),
   Called Number=(TON=Unknown, NPI=Unknown),
   Calling Translated=FALSE, Subscriber Type Str=RegularLine, FinalDestinationFl ag=TRUE,
   Incoming Dial-peer=11, Progress Indication=ORIGINATING SIDE IS NON ISDN(3), C alling IE Present=FALSE,
   Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALS E), Call Id=-1
*Sep  4 07:12:19.287: //-1/A46EC81B8012/CCAPI/ccCheckClipClir:
   In: Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Present ation=Allowed)
*Sep  4 07:12:19.287: //-1/A46EC81B8012/CCAPI/ccCheckClipClir:
   Out: Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presen tation=Allowed)
*Sep  4 07:12:19.287: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Sep  4 07:12:19.287: :cc_get_feature_vsa malloc success
*Sep  4 07:12:19.287: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Sep  4 07:12:19.287:  cc_get_feature_vsa count is 1
*Sep  4 07:12:19.287: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Sep  4 07:12:19.287: :FEATURE_VSA attributes are: feature_name:0,feature_time:7 21220304,feature_id:8
*Sep  4 07:12:19.287: //8/A46EC81B8012/CCAPI/cc_api_call_setup_ind_common:
   Set Up Event Sent;
   Call Info(Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, P resentation=Allowed),
   Called Number=(TON=Unknown, NPI=Unknown))
*Sep  4 07:12:19.287: //8/A46EC81B8012/VTSP:(0/1/1):-1:1:1/vtsp_insert_cdb:
*Sep  4 07:12:19.287: //8/A46EC81B8012/VTSP:(0/1/1):-1:1:1/vtsp_timer:
   Timer Start Time=903126, Timer Value=180000(ms)
*Sep  4 07:12:19.287: htsp_process_event: [0/1/1, FXOLS_WAIT_SETUP_ACK, E_HTSP_S ETUP_ACK]
*Sep  4 07:12:19.287: fxols_wait_setup_ack:
*Sep  4 07:12:19.287: [0/1/1] set signal state = 0xC timestamp = 0fxols_check_au to_call
*Sep  4 07:12:19.287: //8/A46EC81B8012/CCAPI/cc_process_call_setup_ind:
   Event=0x3149ED20
*Sep  4 07:12:19.287: //8/A46EC81B8012/CCAPI/ccCallSetContext:
   Context=0x30028D1C
*Sep  4 07:12:19.287: //8/A46EC81B8012/CCAPI/cc_process_call_setup_ind:
   >>>>CCAPI handed cid 8 with tag 11 to app "_ManagedAppProcess_Default"
*Sep  4 07:12:19.287: //8/A46EC81B8012/CCAPI/ccCallProceeding:
   Progress Indication=NULL(0)
*Sep  4 07:12:19.287: //8/A46EC81B8012/VTSP:(0/1/1):-1:1:1/vtsp_process_event:
   [state:S_SETUP_INDICATED, event:E_CC_PROCEEDING]
*Sep  4 07:12:19.287: //8/A46EC81B8012/VTSP:(0/1/1):-1:1:1/act_proceeding:
   Progress Indication=0
*Sep  4 07:12:19.287: //8/A46EC81B8012/VTSP:(0/1/1):-1:1:1/vtsp_timer_stop:
   Timer Stop Time=903126
*Sep  4 07:12:19.287: htsp_process_event: [0/1/1, FXOLS_PROCEEDING, E_HTSP_PROCE EDING]fxols_offhook_proc
*Sep  4 07:12:19.287: htsp_timer - 120000 msec
*Sep  4 07:12:19.291: //8/A46EC81B8012/CCAPI/ccCallDisconnect:
   Cause Value=28, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect C ause=0)
*Sep  4 07:12:19.291: //8/A46EC81B8012/CCAPI/ccCallDisconnect:
   Cause Value=28, Call Entry(Responsed=TRUE, Cause Value=28)
*Sep  4 07:12:19.291: //8/A46EC81B8012/CCAPI/cc_api_get_transfer_info:
   Transfer Number Is Null
*Sep  4 07:12:19.291: //8/A46EC81B8012/VTSP:(0/1/1):-1:1:1/vtsp_process_event:
   [state:S_PROCEEDING, event:E_CC_DISCONNECT]
*Sep  4 07:12:19.291: //8/A46EC81B8012/VTSP:(0/1/1):-1:1:1/act_pre_con_disconnec t:
   Cause Value=28, Hairpin=FALSE
*Sep  4 07:12:19.291: //8/A46EC81B8012/VTSP:(0/1/1):-1:1:1/vtsp_timer_stop:
   Timer Stop Time=903126
*Sep  4 07:12:19.291: //8/A46EC81B8012/VTSP:(0/1/1):-1:1:1/vtsp_ring_noan_timer_ stop:
   Timer Stop Time=903126
*Sep  4 07:12:19.291: //8/A46EC81B8012/VTSP:(0/1/1):-1:1:1/act_pre_con_disconnec t:
   [Number Unobtainable]-Tone Played In Direction [Network]
*Sep  4 07:12:19.291: //8/A46EC81B8012/VTSP:(0/1/1):-1:1:1/vtsp_timer:
   Timer Start Time=903126, Timer Value=3000(ms)
*Sep  4 07:12:19.291: htsp_pre_connect_disconnect, cdb = 2AFB2BB0 cause = 1C

*Sep  4 07:12:19.291: //8/A46EC81B8012/VTSP:(0/1/1):-1:1:1/act_pre_con_disconnec t:
   Tone=Number Unobtainable, Tone Timeout=3(s), Progress Indication Sent=0
*Sep  4 07:12:19.291: htsp_process_event: [0/1/1, FXOLS_PROCEEDING, E_HTSP_PRE_C ONN_DISC]
*Sep  4 07:12:19.559: htsp_process_event: [0/1/1, FXOLS_OFFHOOK, E_DSP_SIG_0110]
*Sep  4 07:12:19.559: htsp_timer_stop2 fxols_offhook_rvs_battery
*Sep  4 07:12:22.291: //8/A46EC81B8012/VTSP:(0/1/1):-1:1:1/vtsp_process_event:
   [state:S_WAIT_RELEASE_NC, event:E_TIMER]
*Sep  4 07:12:22.291: //8/A46EC81B8012/VTSP:(0/1/1):-1:1:1/act_pre_con_disc_rel: 
*Sep  4 07:12:22.291: //8/A46EC81B8012/VTSP:(0/1/1):-1:1:1/act_pre_con_disc_rel: 
   Cause Value=28
*Sep  4 07:12:22.291: htsp_process_event: [0/1/1, FXOLS_CONNECT, E_HTSP_RELEASE_ REQ]fxols_offhook_release
*Sep  4 07:12:22.291: htsp_timer_stop
*Sep  4 07:12:22.291: htsp_timer_stop2
*Sep  4 07:12:22.291: htsp_timer_stop3
*Sep  4 07:12:22.291: [0/1/1] set signal state = 0x4 timestamp = 0
*Sep  4 07:12:22.291: htsp_timer - 2000 msec
*Sep  4 07:12:22.291: //8/A46EC81B8012/VTSP:(0/1/1):-1:1:1/vtsp_process_event:
   [state:S_WAIT_RELEASE_RESP, event:E_TSP_DISCONNECT_CONF]
*Sep  4 07:12:22.291: //8/A46EC81B8012/VTSP:(0/1/1):-1:1:1/act_wrelease_release: 
*Sep  4 07:12:22.291: //8/A46EC81B8012/VTSP:(0/1/1):-1:1:1/vtsp_play_busy_timer_ stop:
   Timer Stop Time=903426
*Sep  4 07:12:22.291: //8/A46EC81B8012/VTSP:(0/1/1):-1:1:1/vtsp_timer_stop:
   Timer Stop Time=903426
*Sep  4 07:12:22.291: //8/A46EC81B8012/VTSP:(0/1/1):-1:1:1/vtsp_do_call_history: 
*Sep  4 07:12:22.291: //8/A46EC81B8012/VTSP:(0/1/1):-1:1:1/vtsp_do_call_history: 
   Coder Rate=-1
*Sep  4 07:12:22.291: //8/A46EC81B8012/VTSP:(0/1/1):-1:1:1/vtsp_is_valid_dsm_han dle:
   DMGR=0x31409998, VTSP CDB=0x2AFB2BB0
*Sep  4 07:12:22.291: //8/A46EC81B8012/VTSP:(0/1/1):-1:-1:-1/vtsp_dsm_closed_cb: 
*Sep  4 07:12:22.291: //8/A46EC81B8012/VTSP:(0/1/1):-1:-1:-1/vtsp_process_event: 
   [state:S_CLOSE_DSPRM, event:E_VTSP_DSM_CLOSE_COMPLETE]
*Sep  4 07:12:22.291: //8/A46EC81B8012/VTSP:(0/1/1):-1:-1:-1/act_terminate:
*Sep  4 07:12:22.291: //8/A46EC81B8012/VTSP:(0/1/1):-1:-1:-1/vtsp_timer_stop:
   Timer Stop Time=903426
*Sep  4 07:12:22.291: //8/A46EC81B8012/CCAPI/cc_api_call_disconnect_done:
   Disposition=0, Interface=0x2AC6AB64, Tag=0x0, Call Id=8,
   Call Entry(Disconnect Cause=28, Voice Class Cause Code=0, Retry Count=0)
*Sep  4 07:12:22.291: //8/A46EC81B8012/CCAPI/cc_api_call_disconnect_done:
   Call Disconnect Event Sent
*Sep  4 07:12:22.291: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

*Sep  4 07:12:22.291: :cc_free_feature_vsa freeing 2AFCF2C8
*Sep  4 07:12:22.291: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

*Sep  4 07:12:22.291:  vsacount in free is 0
*Sep  4 07:12:22.291: //-1/A46EC81B8012/VTSP:(0/1/1):-1:-1:-1/vtsp_free_cdb:
   CDB=0x2AFB2BB0
*Sep  4 07:12:22.563: htsp_process_event: [0/1/1, FXOLS_GUARD_OUT, E_DSP_SIG_011 0]
*Sep  4 07:12:24.291: htsp_process_event: [0/1/1, FXOLS_GUARD_OUT, E_HTSP_EVENT_ TIMER]fxols_guard_out_timeout
*Sep  4 07:12:24.291: htsp_process_event: [0/1/1, FXOLS_ONHOOK, E_DSP_SIG_0100]

 

Best Regards,

Fajar

Cisco Employee

Hi Fajar, FXO lines do not

Hi Fajar,

 

FXO lines do not carry a called number and hence the call cannot be routed.

*Sep  4 07:12:19.291: //8/A46EC81B8012/VTSP:(0/1/1):-1:1:1/act_pre_con_disconnec t:
   [Number Unobtainable]-Tone Played In Direction [Network]

You would need to use "conncetion plar" under the "voice-port"

 

Connection plar is explained in the following link:

http://www.cisco.com/en/US/docs/ios/12_3/vvf_r/vrg_c4_ps1839_TSD_Products_Command_Reference_Chapter.html#wp998575

 

HTH,

Harsh

New Member

using connection plar and it

using connection plar and it works Sir...

my last config use one vic2-2fxo and one vic2-4fxo. i can make a call to remote sides, except 8111 and 8120. i don't have idea why when i dial 8111 there isn't any debug info appear. when i dial 8120 the dial tone was busy or disconnected. tested to connect each of both lines directly to analog phone, the lines work fine. i attach my last config and 8120 debug result below.

thanks for your assistance.

 

Best Regards,

Fajar

New Member

yes, phone calls are able

yes, phone calls are able from 8130 and 8131 each other.

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