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VIC3-4FXS/DID Card not recognized on Cisco 2811

Hi all,

I have a problem, I am already running a VIC2-4FXO Voice Card on Cisco Router 2811, this config is working fine.

Now, I have to add two more Voice Cards VIC2-2FXO and VIC3-4FXS/DID, and once I insert the cards and startup the router, the cards LEDs stay amber, the one working before still works but the new cards are not being detected or recognized by the Router i guess, I am dumping all the related info below, and would really appreciate it if some one could tell me if i have got something wrong, thank you in advance.

Regards

Asad Nizam

SHOW DIAG

       C2811 Motherboard with 2FE and integrated VPN Port adapter, 2 ports

        Port adapter is analyzed

        Port adapter insertion time unknown

        EEPROM contents at hardware discovery:

        PCB Serial Number        : FOC133069TM

        Hardware Revision        : 1.0

        Top Assy. Part Number    : 800-26920-05

        Board Revision           : A0

        Deviation Number         : 0

        Fab Version              : 04

        RMA Test History         : 00

        RMA Number               : 0-0-0-0

        RMA History              : 00

        Processor type           : 87

        Hardware date code       : 20090729

        Chassis Serial Number    : FCZ133472AB

        Chassis MAC Address      : 0023.eb5b.fdc8

        MAC Address block size   : 24

        CLEI Code                : COMWL10CRA

        Product (FRU) Number     : CISCO2811

        Part Number              : 73-10258-05

        Version Identifier       : V06

        EEPROM format version 4

        EEPROM contents (hex):

          0x00: 04 FF C1 8B 46 4F 43 31 33 33 30 36 39 54 4D 40

          0x10: 03 E7 41 01 00 C0 46 03 20 00 69 28 05 42 41 30

          0x20: 88 00 00 00 00 02 04 03 00 81 00 00 00 00 04 00

          0x30: 09 87 83 01 32 8F 69 C2 8B 46 43 5A 31 33 33 34

          0x40: 37 32 41 42 C3 06 00 23 EB 5B FD C8 43 00 18 C6

          0x50: 8A 43 4F 4D 57 4C 31 30 43 52 41 CB 8F 43 49 53

          0x60: 43 4F 32 38 31 31 20 20 20 20 20 20 82 49 28 12

          0x70: 05 89 56 30 36 20 D9 02 40 C1 FF FF FF FF FF FF

        PVDM Slot 0:

        32-channel (G.711) Voice/Fax PVDMII DSP SIMM PVDM daughter card

        Hardware Revision        : 4.0

        Part Number              : 73-8539-05

        Board Revision           : C0

        Deviation Number         : 0

        Fab Version              : 04

        PCB Serial Number        : FOC13460NE7

        RMA Test History         : 00

        RMA Number               : 0-0-0-0

        RMA History              : 00

        Processor type           : 00

        Product (FRU) Number     : PVDM2-32

        Version Identifier       : V01

        EEPROM format version 4

        EEPROM contents (hex):

          0x00: 04 FF 40 03 EE 41 04 00 82 49 21 5B 05 42 43 30

          0x10: 88 00 00 00 00 02 04 C1 8B 46 4F 43 31 33 34 36

          0x20: 30 4E 45 37 03 00 81 00 00 00 00 04 00 09 00 CB

          0x30: 88 50 56 44 4D 32 2D 33 32 89 56 30 31 20 D9 02

          0x40: 40 C1 FF FF FF FF FF FF FF FF FF FF FF FF FF FF

          0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

          0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

          0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

        WIC Slot 0:

        2nd generation - FXO Voice daughter card (4 port)

        Hardware Revision        : 5.0

        Top Assy. Part Number    : 800-21589-04

        Board Revision           : B0

        Deviation Number         : 0-0

        Fab Version              : 04

        PCB Serial Number        : FOC14417BUQ

        RMA Test History         : 00

        RMA Number               : 0-0-0-0

        RMA History              : 00

        Product (FRU) Number     : VIC2-4FXO

        Version Identifier       : V03

        CLEI Code                : CNUIAXJAAB

        EEPROM format version 4

        EEPROM contents (hex):

          0x00: 04 FF 40 00 4C 41 05 00 C0 46 03 20 00 54 55 04

          0x10: 42 42 30 80 00 00 00 00 02 04 C1 8B 46 4F 43 31

          0x20: 34 34 31 37 42 55 51 03 00 81 00 00 00 00 04 00

          0x30: CB 89 56 49 43 32 2D 34 46 58 4F 89 56 30 33 20

          0x40: C6 8A 43 4E 55 49 41 58 4A 41 41 42 FF FF FF FF

          0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

          0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

          0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

        WIC Slot 1:

        Unknown WAN daughter card

        WIC module not supported/disabled in this slot

        Hardware Revision        : 1.0

        Top Assy. Part Number    : 800-27473-03

        Board Revision           : B0

        Deviation Number         : 0

        Fab Version              : 07

        PCB Serial Number        : FOC14164F1J

        RMA Test History         : 00

        RMA Number               : 0-0-0-0

        RMA History              : 00

        Product (FRU) Number     : VIC3-4FXS/DID

        Version Identifier       : V02

        CLEI Code                : IPUIA6JRAB

        Longitudinal Calibration : 01 10 10 E5 9D 10 10 89

                                   73 10 10 A7 AA 10 10 81

                                   7F

        EEPROM format version 4

        EEPROM contents (hex):

          0x00: 04 FF 40 05 1B 41 01 00 C0 46 03 20 00 6B 51 03

          0x10: 42 42 30 88 00 00 00 00 02 07 C1 8B 46 4F 43 31

          0x20: 34 31 36 34 46 31 4A 03 00 81 00 00 00 00 04 00

          0x30: CB 8D 56 49 43 33 2D 34 46 58 53 2F 44 49 44 89

          0x40: 56 30 32 20 D9 02 40 C1 C6 8A 49 50 55 49 41 36

          0x50: 4A 52 41 42 D3 11 01 10 10 E5 9D 10 10 89 73 10

          0x60: 10 A7 AA 10 10 81 7F FF FF FF FF FF FF FF FF FF

          0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

        WIC Slot 2:

        Unknown WAN daughter card

        WIC module not supported/disabled in this slot

        Hardware revision 1.0           Board revision G0

        Serial number     31212920      Part number    800-05298-01

        FRU Part Number     VIC-2FXO-M1=

        Test history      0x0           RMA number     00-00-00

        Connector type    Wan Module

        EEPROM format version 1

        EEPROM contents (hex):

          0x20: 01 2B 01 00 01 DC 45 78 50 14 B2 01 00 00 00 00

          0x30: 80 00 00 00 03 08 09 01 FF FF FF FF FF FF FF FF

SHOW INVENTORY

NAME: "2811 chassis", DESCR: "2811 chassis"

PID: CISCO2811         , VID: V06 , SN: FCZ133472AB

NAME: "2nd generation four port FXO voice interface daughtercard on Slot 0 SubSlot 0", DESCR: "2nd generation four port FXO voice interface daughtercard"

PID: VIC2-4FXO         , VID: V03 , SN: FOC14417BUQ

NAME: "PVDMII DSP SIMM with Two DSPs on Slot 0 SubSlot 4", DESCR: "PVDMII DSP SIMM with Two DSPs"

PID: PVDM2-32          , VID: V01 , SN: FOC13460NE7

SHOW VERSION

Cisco IOS Software, 2800 Software (C2800NM-ENTSERVICESK9-M), Version 12.4(15)T10, RELEASE SOFTWARE (fc3)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2009 by Cisco Systems, Inc.

Compiled Mon 14-Sep-09 14:01 by prod_rel_team

ROM: System Bootstrap, Version 12.4(13r)T11, RELEASE SOFTWARE (fc1)

gateway uptime is 1 day, 21 hours, 25 minutes

System returned to ROM by power-on

System image file is "flash:c2800nm-entservicesk9-mz.124-15.T10.bin"

This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

compliance with U.S. and local country laws. By using this product you

agree to comply with applicable laws and regulations. If you are unable

to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to

export@cisco.com.

Cisco 2811 (revision 53.50) with 249856K/12288K bytes of memory.

Processor board ID FCZ133472AB

2 FastEthernet interfaces

4 Voice FXO interfaces

DRAM configuration is 64 bits wide with parity enabled.

239K bytes of non-volatile configuration memory.

62720K bytes of ATA CompactFlash (Read/Write)

Configuration register is 0x2102

SHOW VOICE DSP

DSP  DSP                DSPWARE CURR  BOOT                         PAK     TX/RX

TYPE NUM CH CODEC       VERSION STATE STATE   RST AI VOICEPORT TS ABORT  PACK COUNT

==== === == ======== ========== ===== ======= === == ========= == ===== ============

----------------------------FLEX VOICE CARD 0 ------------------------------

                           *DSP VOICE CHANNELS*

CURR STATE : (busy)inuse (b-out)busy out (bpend)busyout pending

LEGEND     : (bad)bad    (shut)shutdown  (dpend)download pending

DSP   DSP              DSPWARE CURR  BOOT                         PAK   TX/RX

TYPE  NUM CH CODEC     VERSION STATE STATE   RST AI VOICEPORT TS ABRT PACK COUNT

===== === == ========= ======= ===== ======= === == ========= == ==== ============

C5510 001 01 g711ulaw     9.4.811 busy  idle      0  0 0/0/2     08    0         0/14

C5510 001 03 g711ulaw     9.4.811 busy  idle      0  0 0/0/0     00    0      891/935

                           *DSP SIGNALING CHANNELS*

DSP   DSP              DSPWARE CURR  BOOT                         PAK   TX/RX

TYPE  NUM CH CODEC     VERSION STATE STATE   RST AI VOICEPORT TS ABRT PACK COUNT

===== === == ========= ======= ===== ======= === == ========= == ==== ============

C5510 001 01 {flex}       9.4.811 alloc idle      0  0 0/0/0     02    0       1242/0

C5510 001 02 {flex}       9.4.811 alloc idle      0  0 0/0/1     06    0       1051/0

C5510 001 03 {flex}       9.4.811 alloc idle      0  0 0/0/2     10    0        581/0

C5510 001 04 {flex}       9.4.811 alloc idle      0  0 0/0/3     14    0         36/0

------------------------END OF FLEX VOICE CARD 0 ----------------------------

1 ACCEPTED SOLUTION

Accepted Solutions
Green

VIC3-4FXS/DID Card not recognized on Cisco 2811


Hi,

Looking at the IOS requirements you are using the T train

You need to upgrade to 20T at least

VIC3-2FXS/DID

VIC3-2FXS-E/DID

VIC3-4FXS/DID

• Cisco IOS Software

• Release 12.4(15)XZ or 12.4(20)T

• "IP Voice" images


I would recommend that you use the latest that fits your memory

ENTERPRISE SERVICES W/O CRYPTO
c2800nm-entservices-mz.124-24.T6.bin
Release Date: 31/AUG/2011
Size: 49882.58 KB (51079760 bytes)
Minimum Memory: DRAM:256MB   Flash:64MB

HTH

Alex

Please rate useful posts

Regards, Alex. Please rate useful posts.
1 REPLY
Green

VIC3-4FXS/DID Card not recognized on Cisco 2811


Hi,

Looking at the IOS requirements you are using the T train

You need to upgrade to 20T at least

VIC3-2FXS/DID

VIC3-2FXS-E/DID

VIC3-4FXS/DID

• Cisco IOS Software

• Release 12.4(15)XZ or 12.4(20)T

• "IP Voice" images


I would recommend that you use the latest that fits your memory

ENTERPRISE SERVICES W/O CRYPTO
c2800nm-entservices-mz.124-24.T6.bin
Release Date: 31/AUG/2011
Size: 49882.58 KB (51079760 bytes)
Minimum Memory: DRAM:256MB   Flash:64MB

HTH

Alex

Please rate useful posts

Regards, Alex. Please rate useful posts.
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