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Community Member

video calls are not secure - not showing lock icon

Hi guys,

Calls between 9971/8945. Video calls are not getting secured.

video calls are not secure - not showing lock icon.

However audio calls are secure

CUCM Version : 8.6.2.22900-9

1 pub and 2 sub

Secured cluster : mixed mode

9971 : sip9971.9-3-1-33 - running version - same issue

9971 : sip9971.9-2-4-19 - old version - same issue

8945 : sccp8941-8945.9-3-2-11 – Running version.

Please suggest.

thx

Ashish

2 REPLIES
Cisco Employee

video calls are not secure - not showing lock icon

Thanks for pointing this out.  It looks like you have a case open for this currently too.  I'll test this out on Monday, but in the mean time if you want to test something, try and change the Cisco CallManager service parameter for "

Override BFCP Application Encryption Status When Designating Call Security Status".  This should show the lock icon since CUCM will only check the security status of the audio stream to determine if the lock should be shown or not.  Before doing this of course I'd check with a packet capture to make sure the video is indeed encrypted before doing this.

Cisco Employee

video calls are not secure - not showing lock icon

Would you be able to try 9.3(2) firmware or later?  I checked with 9.4(1) and I see a lock icon when placing a video call on my 9971.  According to the new and changed information 9.3(2) added additional support for when to display the lock icon,

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/9971_9951_8961/firmware/932/release_notes/P567_BK_RD4ECA70_00_rn-9_3_2-8961-9951-9971_chapter_00.html#P567_RF_AB412E9F_00.

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