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New Member

Video issues between Jabber and SX20 VC device

Hi All

We have just created a SIP trunk from our CUCM running 8.6 and our Cisco VC device, I think its an expressway.

 

We can make voice calls no problem from our IP phones, however when I try to make a video call from jabber client to a VC device, the video comes on for a second, then goes off!

 

Any ideas why this would be ?

 

cheers

 

Carl

 

1 ACCEPTED SOLUTION

Accepted Solutions
VIP Super Bronze

Have you checked your cucm

Have you checked your cucm location configuration that you have set enough bandwidth for video. You should check the location configuration for jabber and the sip trunk

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3 REPLIES
VIP Super Bronze

Have you checked your cucm

Have you checked your cucm location configuration that you have set enough bandwidth for video. You should check the location configuration for jabber and the sip trunk

Please rate all useful posts "The essence of christianity is not the enthronement but the obliteration of self --William Barclay"
New Member

Thanks for this, I set the

Thanks for this, I set the trunk to the same location as my CUCM and it worked!!

is 384K not enough?

also does location control the total amount and region do per call ?

 

VIP Super Bronze

Ideally 384k should be enough

Ideally 384k should be enough for video. Have a look at this link and it will tell you what performance expectation you should get with what badnwidth.

Location determines the amount of bandwidth available while your region sets what codec you will use for calls including video calls.

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Windows/9_2/JABW_BK_C9731738_00_jabber-windows-install-config/JABW_BK_C9731738_00_jabber-windows-install-config_chapter_010.html#JABW_RF_P02ECF56_00

Please rate all useful posts "The essence of christianity is not the enthronement but the obliteration of self --William Barclay"
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