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New Member

Visual Voicemail issue

Dear Networkers,

I have installed Cisco Unity Connection 7.1(2) and Cisco Unified Communications Manager 7.1(2) successfully. I have also succesffully integrated them.

I tried to implement Visual Voicemail on Cisco 7941, and I was able to login on the service sucessfuly by entring the right PIN. The issue is that when trying to Play the Voice Mail, I am always prompted to enter the PIN !!! I don't know what the matter is? I am able to delete the Voice Mail via Visual Voicemail, but I CAN'T PLAY the Vocie Mail !

Can you please help me? I am really wondering what could the issue be!

Thanks in advance.

Best Regards.

3 REPLIES

Re: Visual Voicemail issue

you mean enter the pin when you dial the VM number ?

New Member

Re: Visual Voicemail issue

I am experiencing the same issue.  What was the fix for this?

Re: Visual Voicemail issue

I also have the same problem. Anyone solved this problem?

Regards,

Tinnakorn

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