I have phone trying to access remote vm via pstn while in srst. I can see through the debug dialpeers, that my dtmf tones are sent inband, and are appended to the called number for vm access. When the call is hairpined back out, it does not carry the calling number, therefore, it shows up to the unity server as the BTN, not the individual DID. is there a clid command i am missing?
This issue is encouneted with PRI as the redirecting party number is not carried end-to-end and can be lost by the time it reaches the site that has the Unity. Some of this is documented in the following bug which is more like an enhancement request: CSCed68039
If the RDNIS is not conveyed by the ISDN, the only option is to send the RDNIS somehow (check CSCed68039) that introduced a command in IOS to be configured under the outgoing pots dial-peer:
dial-peer voice <> pots
clid override rdnis
Once you do this, you can see that the RDNIS is conveyed in the calling party number on the "debug isdn q931"
I believe this solution needs a script to extract this info and send it to Unity, but I'm not very familiar with it.
Probably you can contact TAC for more info about this.
Hope this helps & good luck!
If you find this post helpful, please rate! :)
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...