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VMail CSS/Partition


It may be a simple question, however I thought its better to get it clarified by the experts anyways.

I'm stuck wondering, if the MWI Numbers are the only objects that must be in a Restricted Partition (i.e. the partition not in any of the CSS) and MWI numbers themseleves MUST be able to reach all other numbers i.e. the CSS of the MWI Numbers must contain the DNs' Partition?

How about the VMail Pilot and Hunt Pilot etc? Is there any document specifying the restrictions?

Any help would be appreciated.


Sam Wilson

Everyone's tags (2)
Hall of Fame Super Red

Re: VMail CSS/Partition

Hey Sam,

Excellent question

There are restrictions/recommendations for the proper CSS/Partition

configuration of VM Pilot/VM Ports/MWI Ports in this integration doc;

Setting Up a Cisco Unified Communications Manager 7.x SCCP Integration with Cisco Unity

The docs for CUCM 4.x,5.x and 6.x are also on the same page.



Re: VMail CSS/Partition

What you do with CSS/Partitions for users and applications - not just voicemail - relies on how you approach the dial plan design.  At NetCraftsmen, we use a multi-tenant dial plan where users can be tenants but applications are treated in this manner as well.  So, how I would do it may be different than how someone else would do it but ultimately, the goal is the same.  In the SMB market, many times dial plans are very basic and simplistic so VM configs are as baseline as they get.  Nonetheless, there is a guide to tell you what you need to do.  Go to this URL and choose the integration type (i.e., CUCM) and whether you want to use SCCP or SIP.  I still recommend SCCP but SIP is viable as well.  You just need to review what limitations are imposed (if any, I haven't looked at this recently) with a SIP integration.