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New Member

VMO Issue

Hello, I installed VMO 8 with Unity 7 and CUCM 7 on XP machines. when i try to send a VM to a phone i get :" The Specified Phone Number  does not answer" any idea?

Thanks in advance.

3 REPLIES
Cisco Employee

Re: VMO Issue

Do you have TRAP ports for that VM integration?

Are the VM ports able to dial that DN?

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: VMO Issue

I don't have trap setup and yes the number can dial the VM port number.

Thanks.

Super Bronze

Re: VMO Issue

Hi

TRAP = telephony recording and playback; you'll therefore need some trap ports for playback.

Also whether the DN can dial the voicemail port is unrelated to whether the voicemail port can dial the DN; use DNA to verify whether the CSS assigned to the VM ports can dial the end user's DN.

Regards

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
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