Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

Bronze

VNC to Unity taking a long time or being dissallowed

CSA is dissalowing VNC connections on a timely fashion with a message:

The Process c:\program files\realvnc\vnc4\winvnc4.exe is attempting to capture keystrokes. Do you wish to allow this?

I assume something has changed in the later CSA versions or possibly the combination of VNC 4, CSA, and Windows 2003. I have been using the same version of VNC for quite some time.

Anyone have any ideas?

3 REPLIES
Blue

Re: VNC to Unity taking a long time or being dissallowed

Later versions of CSA separated the Trojan Detection rules into different rule modules.

The rule that tracks keystroke trapping in CSA 5.2 is a "System API control - All Applications, Trap keystrokes" and you'll need to create a separate exception for that.

Tom

Bronze

Re: VNC to Unity taking a long time or being dissallowed

Well unfortunately I typically just use the standalone CSA with Call Manager and Unity but this is helpful information so thank you!!

Blue

Re: VNC to Unity taking a long time or being dissallowed

You are welcome and good luck!

Tom

129
Views
10
Helpful
3
Replies