03-11-2012 11:56 AM - edited 03-16-2019 10:03 AM
Hi,
I have installed the cisco 2911 as a voice gateway (CME),.Now I am facing two issues.
1. Whenever I make a call out or receive a call from outside during the conversation the voice call gets disconnects abrubtly.This is not always some times,this issue is not in particular time and not particular with one IP phone,it is random.
2. This below error is occuring.
Mar 11 12:00:45.856 AST: voice_file_acct_initiate_dump_to_file: Both file modes have failed in earlier attempt
Mar 11 12:00:45.856 AST: Use file-acct reset when the problem is recovered
Mar 11 12:00:45.856 AST: voice_file_acct_initiate_dump_to_file: Both file modes have failed in earlier attempt
Mar 11 12:00:45.856 AST: Use file-acct reset when the problem is recovered
RTJVGW01#
I am using only one E1 card.Using all the 31 channels and the firmware c2900-universalk9-mz.SPA.151-4.M1.bin
Part of the configuration is given below.
card type e1 0 0
logging buffered 51200 warnings
!
aaa new-model
!
!
aaa authentication login default none
aaa accounting connection h323
action-type start-stop
group radius
!
!
aaa session-id common
memory-size iomem 25
clock timezone AST 3 0
network-clock-participate wic 0
!
no ipv6 cef
ip source-route
ip cef
!
!
!
no ip dhcp use vrf connected
!
!
multilink bundle-name authenticated
!
!
!
!
isdn switch-type primary-net5
!
voice-card 0
!
!
!
voice service voip
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
supplementary-service h450.12
no supplementary-service sip refer
supplementary-service media-renegotiate
supplementary-service ringback h225-info
fax protocol pass-through g711alaw
h323
emptycapability
no h225 timeout keepalive
h245 passthru tcsnonstd-passthru
modem passthrough nse codec g711ulaw
!
voice class codec 1
codec preference 1 g711ulaw
codec preference 2 g711alaw
codec preference 3 g729r8
!
!
voice register global
mode cme
voicemail 6000
!
voice logout-profile 1
!
!
!
voice translation-rule 1
rule 1 /^.*/ /5353/
!
voice translation-rule 9
rule 1 /^999$/ /999/
rule 2 /^9\(.*\)/ /\1/
!
!
voice translation-profile incomming-call
translate calling 1
!
!
!
application
service didapps flash:/app-cme-did-2.0.0.0.tcl
paramspace english language en
paramspace english index 1
!
service queue flash:app-b-acd-2.1.2.2.tcl
param aa-hunt3 5353
param queue-len 10
!
!
license udi pid CISCO2911/K9 sn FCZ153320Z7
license accept end user agreement
hw-module pvdm 0/0
!
!
!
username admin privilege 15 password 0 admin@123
!
redundancy
!
!
controller E1 0/0/0
framing NO-CRC4
pri-group timeslots 1-10,16
!
ip tcp synwait-time 10
!
class-map match-all L3-to-L2_VoIP-Cntrl
match ip dscp af31
class-map match-all L3-to-L2_VoIP-RTP
match ip dscp ef
class-map match-all SIP
match protocol sip
class-map match-all RTP
match protocol rtp
!
!
policy-map EthOut
class RTP
policy-map output-L3-to-L2
class L3-to-L2_VoIP-RTP
set cos 5
class L3-to-L2_VoIP-Cntrl
set cos 3
!
!
translation-rule 10
Rule 0 71.% 1
Rule 1 73.% 3
Rule 2 700.% 00
Rule 3 81.% 0
Rule 4 83.% 3
Rule 5 800.% 00
!
!
translation-rule 1
Rule 0 53.. 5353
!
gw-accounting file
!
!
interface Serial0/0/0:15
no ip address
encapsulation hdlc
isdn switch-type primary-net5
isdn incoming-voice voice
no cdp enable
!
ip forward-protocol nd
!
ip http server
ip http access-class 23
ip http authentication local
ip http secure-server
ip http timeout-policy idle 60 life 86400 requests 10000
ip http path flash:GUI
!
ip route 0.0.0.0 0.0.0.0 192.168.10.254
!
tftp-server flash:P003-08-9-00.bin
tftp-server flash:P0S3-08-9-00.loads
tftp-server flash:P0S3-08-9-00.sb2
tftp-server flash:P003-08-9-00.sbn
tftp-server flash:ATA030204SCCP090202A
tftp-server flash:ATA030204SCCP090202A.zup
!
!
!
control-plane
!
!
voice-port 0/0/0:15
timeouts interdigit 5
!
!
!
mgcp profile default
!
!
dial-peer cor custom
name local
name international
!
!
dial-peer cor list International-calls
member local
member international
!
dial-peer cor list Local-call
member local
!
!
dial-peer voice 14 pots
corlist outgoing International-calls
destination-pattern 00T
port 0/0/0:15
forward-digits all
!
dial-peer voice 10 pots
destination-pattern 1.......
port 0/0/0:15
forward-digits all
!
dial-peer voice 12 pots
destination-pattern 3.......
port 0/0/0:15
forward-digits all
!
dial-peer voice 11 pots
incoming called-number 60..
direct-inward-dial
port 0/0/0:15
!
dial-peer voice 20 pots
destination-pattern 91.......
port 0/0/0:15
forward-digits 8
!
dial-peer voice 21 pots
destination-pattern 973........
translate-outgoing calling 1
port 0/0/0:15
forward-digits all
!
dial-peer voice 13 pots
destination-pattern 8.......
port 0/0/0:15
forward-digits all
!
dial-peer voice 70 pots
destination-pattern 71.......
port 0/0/0:15
forward-digits 8
!
dial-peer voice 71 pots
destination-pattern 73.......
port 0/0/0:15
forward-digits 8
!
dial-peer voice 80 pots
destination-pattern 81.......
port 0/0/0:15
forward-digits 8
!
dial-peer voice 81 pots
destination-pattern 83.......
port 0/0/0:15
forward-digits 8
!
dial-peer voice 7777 pots
destination-pattern 7.......
port 0/0/0:15
forward-digits 8
!
dial-peer voice 181 pots
destination-pattern 181
port 0/0/0:15
forward-digits 3
!
dial-peer voice 175 pots
destination-pattern 1.......
port 0/0/0:15
forward-digits all
!
dial-peer voice 196 pots
destination-pattern 196
port 0/0/0:15
forward-digits 3
!
dial-peer voice 141 pots
destination-pattern 141
port 0/0/0:15
forward-digits 3
!
dial-peer voice 121 pots
destination-pattern 121
port 0/0/0:15
forward-digits 3
!
dial-peer voice 999 pots
destination-pattern 999
port 0/0/0:15
forward-digits 3
!
dial-peer voice 66 pots
destination-pattern 6.......
port 0/0/0:15
forward-digits 8
!
dial-peer voice 5000 pots
mailbox-selection last-redirect-num
destination-pattern 600.
!
!
!
!
gatekeeper
no shutdown
!
!
telephony-service
privacy-on-hold
em logout 12:0
xml user cisco password cisco 15
max-ephones 58
max-dn 192
ip source-address 192.168.13.254 port 2000
calling-number initiator
service phone videoCapability 1
service dnis overlay
service dnis dir-lookup
system message RETAJ
url directories http://192.168.13.254/localdirectory
url services http://192.168.13.254/voiceview/common/login.do
url authentication http://192.168.13.254/voiceview/authentication/authenticate.do
cnf-file location flash:
load 7915-12 B015-1-0-4.SBN
load 7931 SCCP31.9-1-1SR1S
load 7960-7940 P003-08-9-00
load 7942 flSIP42.9-1-1SR1S.loads
load 7962 term62.default.loads
time-zone 31
time-format 24
date-format dd-mm-yy
dialplan-pattern 1 171353.. extension-length 4 extension-pattern 53..
live-record 6000
voicemail 6000
max-conferences 8 gain -6
call-forward pattern .T
call-forward system redirecting-expanded
moh music-on-hold.au
web admin system name ccmeadmin secret 5 $1$DF/B$2OIPsjF1esd/.JIMPfQyh1
dn-webedit
time-webedit
transfer-system full-consult
transfer-pattern .T
after-hours block pattern 1 00 7-24
directory last-name-first
directory entry 1 5355 name Nader Murad
directory entry 2 5333 name Kitchen
directory entry 3 5336 name Board Room
directory entry 4 5361 name Mai Salah
directory entry 5 5341 name Muna Alalaiwi
directory entry 6 5345 name Subhas Chandra
directory entry 7 5351 name Al Saher
directory entry 8 5352 name Susan Saeed
directory entry 9 5353 name Reception
directory entry 10 5363 name Mohamed Ateeq
directory entry 11 5368 name Kalid Abdulrahim
directory entry 12 5330 name Meeting Room
directory entry 13 5350 name Main FAX
directory entry 14 5362 name Fatema Alnajjar
create cnf-files version-stamp 7960 Jan 28 2012 12:56:16
!
!
Show commands:
Voice Gateway#sh controllers e1
E1 0/0/0 is up.
Applique type is Channelized E1 - balanced
No alarms detected.
alarm-trigger is not set
Version info Firmware: 20100222, FPGA: 13, spm_count = 0
Framing is NO-CRC4, Line Code is HDB3, Clock Source is Line.
Data in current interval (316 seconds elapsed):
0 Line Code Violations, 0 Path Code Violations
10 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins
10 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
Total Data (last 24 hours)
0 Line Code Violations, 0 Path Code Violations,
2676 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins,
2675 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 15 Unavail Secs
Voice Gateway#
Voice Gateway#sh int serial 0/0/0:15
Serial0/0/0:15 is up, line protocol is up (spoofing)
Hardware is DSX1
MTU 1500 bytes, BW 64 Kbit/sec, DLY 20000 usec,
reliability 255/255, txload 1/255, rxload 1/255
Encapsulation HDLC, loopback not set
Keepalive set (10 sec)
Last input 00:00:08, output 00:00:08, output hang never
Last clearing of "show interface" counters 2w3d
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Queueing strategy: weighted fair
Output queue: 0/1000/64/0 (size/max total/threshold/drops)
Conversations 0/1/256 (active/max active/max total)
Reserved Conversations 0/0 (allocated/max allocated)
Available Bandwidth 48 kilobits/sec
5 minute input rate 0 bits/sec, 0 packets/sec
5 minute output rate 0 bits/sec, 0 packets/sec
161745 packets input, 748458 bytes, 0 no buffer
Received 0 broadcasts (0 IP multicasts)
2 runts, 0 giants, 0 throttles
3 input errors, 3 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort
161754 packets output, 754303 bytes, 0 underruns
0 output errors, 0 collisions, 0 interface resets
0 unknown protocol drops
0 output buffer failures, 0 output buffers swapped out
488 carrier transitions
Timeslot(s) Used:16, SCC: 0, Transmitter delay is 0 flags
Voice Gateway#
Please help me to resolve the issue.
Regards,
03-11-2012 08:13 PM
I'd check if the router CPU usage ( high for significant time ) is causing call drops. Usually that's the common cause for such issues. Reload would certainly help.
GP.
Pls rate helpful posts !!
03-11-2012 09:08 PM
Hi,
You have 2676 Slip Secs. Slip error are shown due to clock problem.
Have you configured network clock commands like
network-clock-select x E1 x/x
Regards
Ronak Patel
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