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New Member

Voice call setup failed-Incoming-Outgoing call collision

Hi.

I have CCM 4.3 and Cisco 3825

The incoming and outgoing call's for FXO port work fine.

But, for BRI port i have this message.

Voice call setup failed-Incoming-Outgoing call collision

any idea.

thanks.

1 REPLY
New Member

Re: Voice call setup failed-Incoming-Outgoing call collision

I would check the IOS image version for your 3825, a bug check shows:

Symptoms: MGCP BRI backhaul calls fail, and debugs for the call failure show the following information:

400 67 Voice call setup failed-Incoming-Outgoing call collision

//-1/xxxxxxxxxxxx/VTSP:():-1:-1:-1/vtsp_call_setup_request:

CALL_ERROR_INFORMATIONAL; Glare Occurred B-Channel=1, Call Id=9

Conditions: This symptom is observed on a Cisco platform that runs Cisco IOS Release 12.4(1) but may also occur in Release 12.3 or Release 12.4T.

Workaround: There is no workaround.

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