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Community Member

Voice gateway not registering with CCM

Voice gateway is not registering with CCM. The causes and changes made are unknown.

2821#sh ccm-manager

MGCP Domain Name: x.x

Priority        Status                   Host

============================================================

Primary         Down          x.x.x.x

First Backup    Down                  x.x.x.x

Second Backup   None

2821(config)#mgcp

%MGCP-SHUTTING-DOWN, Cannot restart MGCP until it is finished shutting down

I can also ping the CCM from the source IP address (L0) that was last registered with the CUCM

mgcp bind is also configured:

mgcp bind control source-interface Loopback0

mgcp bind media source-interface Loopback0

Please advise,

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Voice gateway not registering with CCM

run the below command to check if any port is hung up

show mgcp connection

if it is, shut and no shut the port...than perform no mgcp, mgcp.

if no port is hung up, than reload is the only workaround!!

thanks,

Vipul Jindal

please rate if it helps!!

4 REPLIES
Hall of Fame Super Silver

Voice gateway not registering with CCM

Is the domin defined?  Does it match what's on CUCM?  Have you tried "no mgcp", "mgcp"?

Chris

Community Member

Voice gateway not registering with CCM

Domain is configured and matches the one on CCM. I tried no mgcp then mgcp and getting:

2821(config)#mgcp

%MGCP-SHUTTING-DOWN, Cannot restart MGCP until it is finished shutting down

Cisco Employee

Voice gateway not registering with CCM

run the below command to check if any port is hung up

show mgcp connection

if it is, shut and no shut the port...than perform no mgcp, mgcp.

if no port is hung up, than reload is the only workaround!!

thanks,

Vipul Jindal

please rate if it helps!!

Community Member

Voice gateway not registering with CCM

Reboot fixed the issue.

thanks,

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