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voice gateway only recoginzes 10 digit number

Tae Kim
Level 1
Level 1

I had a wiard problem with customer's new 3925 ISR with 15.1(2) .T4 IOS that has 3 T1 CAS circuits and telco has provisioned to send the last 4 digits however, gateway recoginzed only 1 digit (the first digit of the last 4 digits) and had telco removed their translation and outpulse all 10 digits and it worked fine. Is there any bug related to this issue or what am I missing here?

4 Replies 4

Jaime Valencia
Cisco Employee
Cisco Employee

If you run a debug what do you see??? 1 digit?? 4 digits?? 10 digits??

What you get in the setup message is completely up to Telco, if they're sending you wrong info, that's something you need to discuss with them.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

Seeing only 1 digit. and how can i attach a file...?

If you're only seeing 1 digit in the setup message from telco, that's something they need to fix.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

understood but can't explain why it is working fine with their pbx though....