Voice Gateway

[mohamed-gheta]

Dear Cisco team,

I need to get voice gateway serial number, actually I noticed that:

show hardware

is not giving the right serial number, because I tried this command and I checked the label on VG itself

So I need your help to get the SN as I have many VG without label

VG type: AS5300 and AS5400 series

IOS 12.4(15)T7

[KonradStepniewski]

Try show version or show inventory.

[mohamed-gheta]

I tried both before

Show invetory

show only the modules SN

Show version

Do not show up the serial number I got from the label for all the VGs I checked physically

So please advice

Thanks for your concern

[paolo bevilacqua]

Not all cisco product can show S/N with software commands.

So if the label is physically missing, there's no way to know.

[mohamed-gheta]

Hi bevilacqua

This will be a problem as I don't have labels on many voice gateways

how to confirm that those VGs cannot be retrieved the SN?

[paolo bevilacqua]

What do you want to confirm? It's not possible, that's all.