Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Voice Gateway

Dear Cisco team,

I need to get voice gateway serial number, actually I noticed that:

show hardware

is not giving the right serial number, because I tried this command and I checked the label on VG itself

So I need your help to get the SN as I have many VG without label

VG type: AS5300 and AS5400 series

IOS 12.4(15)T7


Re: Voice Gateway

Try show version or show inventory.

New Member

Re: Voice Gateway

I tried both before

Show invetory

show only the modules SN

Show version

Do not show up the serial number I got from the label for all the VGs I checked physically

So please advice

Thanks for your concern

Hall of Fame Super Gold

Re: Voice Gateway

Not all cisco product can show S/N with software commands.

So if the label is physically missing, there's no way to know.

New Member

Re: Voice Gateway

Hi bevilacqua

This will be a problem as I don't have labels on many voice gateways

how to confirm that those VGs cannot be retrieved the SN?

Hall of Fame Super Gold

Re: Voice Gateway

What do you want to confirm? It's not possible, that's all.

CreatePlease login to create content