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New Member

VOICE Mail access

Hi Guys,

I have CUCM 7.02 up and running .. my voice mail solution is unity connection...

I need to configure the system in such a way so that people from home can check their voice mail...

I have few DID numbers spare ....

Just wanna know how to do that...

I trid to configure it with a translation pattren..

PSTN number converted to voice mail pilot number ... But its not working...

Can anyone help...

regards

5 REPLIES
New Member

Re: VOICE Mail access

Try setting up the incoming DID as a hunt pilot for the Unity ports rather than a translation pattern that points to Unity.

What isn't working specifically?? Unity wont answer or what??

Cisco Employee

Re: VOICE Mail access

You can configure a translation pattern, translate to VM pilot

In Unity configure direct call routing rule and send them to sign in.

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi

Re: VOICE Mail access

Just make sure that you allow the voice mail boxes to be accessed from different extensions.

in Unity 5 this is done by configuring and alternate extension for a certain subscriber.

for example, if you want john doe to access VM from his mobile (number 123456), allow 123456 as an alternate extension

Please remember to rate useful posts, by clicking on the stars below.

New Member

Re: VOICE Mail access

If you send them to sign it does the alternate extension thing matter...i didnt think so.

New Member

Re: VOICE Mail access

.

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