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voice mail from ocs

voice mail on phone option from ocs to the pstn is working only if you press manually from the recorded message and pressing 1 ,but my issue the voice message should be played before the recorded message ,this is working for internal phone  i.e message is played before the recordings . i want to know is this a problem of voice gateway or microsoft ocs config   or the compatibility issue of  microsoft and cisco.

microsoft ocs and cisco call manager 7.0 ,3845 voice gateway 12.4 ios,

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