Voice mail problems

[danielwallo]

I am currently having problems with voice mail. When a voice mail is left from an outside caller everything works fine. When a voice mail is left from an internal caller the voice mail does not work. I do not get a light on the phone indicating that there is a voice mail, I do not get an email indicating that there is a voice mail, and when I check my messages, there is no voice mail. The voice mail that was left is in limbo.

Any help would be greatly appreciated

[jbarcena]

Check if the VM's are stuck in this folder C:\CommServer\UnityMTA\Failed

Also verify if an error is generated in the Application log, if yes, what error are you getting?

What is the Unity version?

[danielwallo]

Thanks for your help jbarcena..

The VM's are not stuck in this folder.

We are receiving some application errors event ID 10015.

The Unity version is 4.0.5

[jbarcena]

Please post the entire error that you are getting.