Below is the scenerio I am trying to troubleshoot. I am new to callmanager so any input would be very helpful.
x1268 w/vm and x1283 w/o vm
rings 1st to 1268 then rolls to 1283 then back to 1268, if 1268 does not pick up 1268 vm should pick up but it does not, it only does if the line is busy. when I change the vm setting on the phone line to pick up when 1268 is not busy then the line does not roll to 1283, it rings and if she does not pick up then it goes straight to voice mail.
what should occur during and after hours is the following:
incoming call rings to x1268 if no answer, then rolls to x1283 if no answer, then rolls back to 1268 and voicemail should pickup
Just to add a note to the great tips from Teresa (+5 points for this Teresa).
In your scenario, try setting the Forward No Answer on 1283 to go to Voicemail rather than back to 1268. This will prevent the Loop that you are seeing and should route the call from 1283 to the mailbox on 1268 if 1283 does not answer.
By default, the VM system will likely use the Originally dialed Number 1268 when routing the call to the mailbox. So when the call routes via 1268 > Forward No Answer to 1283 > which then uses Forward No Answer to the VM Pilot number, the Greeting that will be played is for 1268 :)
You have reached the Cisco Logistics Support Center.. To Check Status of
your RMA, visit Product Returns & Replacements (RMA). Need help? Contact
us by Phone or Email. North Americas Phone: 1800 553 2447 Option 4
Email: firstname.lastname@example.org Europe Phone: +3...
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...