voice port showing OFF-HOOK even after disconnect call
We have UC520 with 4 FXO & two analog line, My scenario is when anybody calls on 08 9377 3097 (voice-port0/1/1) means All incoming call which are coming on 08 9377 3097 (voice-port0/1/1) should be diverted to 206 (ext.). If anybody are unable to receive call on 206 within 15 sec. then call should be divert to my Mobile from 08 9377 0540 (voice-port0/1/0)
After disconnecting Incoming call means Hang up the phone & make call again on same no. Voice-port 0/1/1 that time I found 08 93773097 (Voice-port 0/1/1 ) is still engaged(busy) & also saw voice port is going to OFF-HOOK.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...