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New Member

Voice translation problem from cell phones

Hello,

I have a Cisco 2811 gateway with a E1 card installed (used with CUCM 6.1), I set up voice translation rules so that i can have direct lines. The problem i have is that when i call from  landline phone it works great the line is redirected to the desired extension but from when i call from a cell phone the call is answered by the router (all that i hear is a tone that lasts for about a minute then hangs up) 

When i don't use the translation rules ( i use the "connection plar 900" for ex ) it works with both mobile and land phones.

I have attached the configuration of our gateway the cisco 2811 and the log of the translation from both cell and land phones.

Thanks.

4 REPLIES
New Member

Re: Voice translation problem from cell phones

You Should collect the following debugs to investigate the issue:

debug voice translation

debug isdn q931

debug voip ccapi inout

New Member

Re: Voice translation problem from cell phones

Hello,

I've collected the debugs, as i said before: when i don't use the translation rules i can get incoming calls from both cell phones and land phones but when i use the translation rules it only works from land phones.

New Member

Re: Voice translation problem from cell phones

Aslam Alaykom,

you need to modify incoming pots dial peer as follow

!

dial-peer voice 3 pots

direct-inward-dial

!

also remove connection plar from the voice port

Eid Mubarak

AMH

New Member

Re: Voice translation problem from cell phones

Aslam Alaykom,

Thanks so much it worked.

Aid Moubark

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