Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Voice translation rule - extra IVR options automatically inserted

Hi,

Is there a possibility to merge a pause between a number so that after dialing a normal number extra IVR options automatically can be inserted?

What whe want to do is:

call the number, wait one second, send the dtmf number 1, wait one second, send another number ending with a #.

An example:

0612345678p1p0687654321#

where p is standing for a pause.

Is this possible with a voice translation rule or can we use a voice XML script or something else?

What is the configuration whe need?

Thanks in advance,

Best regards,

Ruben de Haas

1 REPLY
Silver

Re: Voice translation rule - extra IVR options automatically ins

CallManager does NOT support interdigit pauses. Wildcard Symbol “T” Used in Destination Pattern indicates the interdigit timeout. The router pauses to collect additional dialed digits.

You can use a comma (,) to include a one-second pause between digits to allow for a secondary dial tone.

184
Views
0
Helpful
1
Replies
CreatePlease login to create content