Yesterday, the administrator of my system accidentally assigned a directory number to 2199 (which is our Hunt List for voicemail) which caused an apparent conflict... after about an hour I figured that out and fixed it.. it was working until 20 minutes ago... now if I press the voicemail button on my phone it is busy, if I try to dial any of the voicemail numbers (from the hunt list) they are also busy, and dialing our main line which brings you to the automated system rings busy... anybody have any suggestions?
2199 (Hunt list) is all you see in the route plan report? If your CCM is 5.X, it may still keep a trace even if you don't see any 2199 pattern in the output of the route plan report. I had this problem and had to reboot the server after deleting a pattern which was in conflict with another one.
Are you able to directly dial the VoiceMail port using the extension assigned to each port?
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...